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Better.com: Review

  256 Reviews on Trustpilot

Better Snapshot

Better Mortgage Corporation was founded in 2016 as a direct lender company that uses technology to offer borrowers a quick and transparent digital mortgage experience.

Backed by heavy-hitting investors like Goldman Sachs, American Express, Citi Bank, and Kleiner Perkins, Better Mortgage Corporation has funded over $28 billion in mortgage loans to its customers.


Better Spotlight

Best For
Those who want a great online experience and very low if any fees

Marketplace or Direct Lender
Direct lender

Loan Types
Home Refinance, Home Purchase

Featured Loans
Conventional

Repayment Terms
15-30 years, 5/1, 7/1, or 10/1 ARM, depending on the loan terms

Summary

Better Mortgage Corporation is a lender created for the online age. While many mortgage lenders offer online applications, Better Mortgages takes it a step further, with their proprietary algorithm which enables them to assess and approve home buyers from a wide range of backgrounds.

Because of its mostly digital platform, Better Mortgage is able to save on a ton of overhead costs, which means they’re able to charge their borrowers less. In fact, they don’t charge any origination fees, lender fees, or commissions. The platform is completely digital, from beginning to end. Upon completion of your application, you can log in at any moment to check on your application process.


Loan Types

What makes Better Mortgage Corporation unique is that it only offers conforming loans, with a choice between fixed and adjustable rate mortgages. In addition to conventional mortgages, it also offers a variety of other benefits and products.

Here are a few of the products available:

● Better Settlement Services. When you’re deep enough into the application process and are looking to get third-party closing costs figured out, Better can help match you with third-party services that are affordable. Their nationwide notary network is able to meet you in person wherever you need.

● Better Cover. If you’re buying a home or simply refinancing, you’ll still need home insurance. Better Mortgage Corporation can also match you with the right home insurance agent within seconds, using the information you’ve already entered into your application. You don’t have to do anything else except pick the insurance you’d like.

● Better Real Estate. If you’re still looking for a home, or haven’t started yet, Better can match you with a trusted real estate agent to help you with the home-buying process. Simply tell Better what you’re looking for in a house, and they’ll match you up with a specialist, passing along the savings right to you (up to $2,000 off closing costs).


Mortgage Loan Rates & Terms

Better’s repayment terms are either 15, 20, or 30 years, and 5/1, 7/1, and 10/1 options for adjustable rate loans. Because all of Better Mortgage’s loans don’t have prepayment penalties, you’ll be able to pay back the loan quicker if you wish, saving you thousands in the process.

Better Mortgage’s average closing costs work out to $3,598 in third-party fees for purchasing a loan. For a refinancing loan, they come to $1,824, on average.

Better has extremely competitive rates. And, most importantly, they offer transparent, real-time rates on their websites without having to make a formal request.


Better Pros

  • Almost completely digital application process
  • Algorithms don’t require a hard credit check
  • No lender or origination fees

Better Cons

  • Not available in every state
  • 3-6 weeks processing time is a bit longer than other digital lenders
  • No government-backed loans
  • Better could transfer your loan to another service provider

Better Application Process

Better has a completely online application process which takes about 3 minutes for homebuyers looking for basic pre-approval. And while the website indicates that it can take up to 2 hours when shopping for a home and 30 minutes if you’ve already found a specific property to buy, the application for refinancing only takes a few minutes.

Once you fill out a form with a couple basic questions about your financial picture, prospective property, or home equity, you’ll be given an initial loan estimate. Next, you’ll be connected with one of Better’s dedicated loan officers for extra support along the way.

Once you’ve completed a few tasks including documentation, you’ll receive a loan estimate and will be able to request a locked-in rate. Better Mortgages typically closes a mortgage loan in 3-6 weeks after you’ve locked in a rate.


Customer Support

For customer support, Better offers a single dedicated loan officer for every customer which is a great addition to their baseline support. The loan officer will help you throughout the entire loan process, wherever you need help.

Their baseline support includes email and you can get in touch by emailing hello@better.com. Or, you can call in by phone to request a convenient time for a support rep to call you back (or request a call through an online form).

Your loan officer and regular customer support are open from:

● 9 AM to 9 PM EST, Monday to Thursday
● 9 AM to 6 PM EST, Friday
● 12 PM to 4 PM EST, Saturday
● 12 PM to 6 PM EST, Sunday

Better also has a ton of information on their website including educational resources and also includes a simple FAQ section.


Final Thoughts on Better

So, should you use Better.com to access a home mortgage loan?

Better is one of the best tech-driven digital mortgage lenders on the market. With a quick loan application process compared to traditional means, competitive rates, and no origination or lender fees, it’s one of the best options available when looking for a loan.

While they do impose a minimum credit score of 620 like most lenders, their algorithm makes it much easier to secure a loan for scores between 620-700 (compared to their competitors).

Any borrowers that meet the minimum 620 credit score will be able to secure a loan with Better. However, the group that will benefit the most from Better’s services are minority borrowers who have had difficulty getting approved by traditional mortgage lenders.


FAQ

Does Better.com offer borrowers commercial construction loans?

No, unfortunately, they do not offer any commercial construction loans at the moment.

Will Better.com service my mortgage?

Yes, Better will service your mortgage, but they won’t necessarily do it for the lifetime of your loan. At some point in time, Better.com may transfer your loan to a permanent provider. It has a large roster of mortgage investors and servicers, including banks, government entities, and other firms. They will contact you if they transfer your loan to a third party.

Better Mortgage Customer Testimonials

Excellent   256 Reviews

trustpilot-stars

JAMES IAQUINTA

9 hours ago

trustpilot-stars

They are Better and cheaper …

Just completed refinancing my house with Better and was very pleased with their service. I loved the fact that I never had to leave my house. There is a ton of paperwork but they have an excellent website to help. I checked several lenders and they all charged more for their loans. They don’t play games with hidden fees and clearly spell out all details before you commit.


UDAYA SHANKAR

12 hours ago

trustpilot-stars

Better.com is the best in the market

Better.com is the best in the market, I guess. They have made it very easy for the customers. Everything was smooth and the whole team was very helpful.


NICKOLAS

18 January, 2021

trustpilot-stars

Better is a "better" choice for Mortgages and Refinancing!

Better.com is a great and transparent mortgage / refinance company. You can see rate changes and options in real-time. They go out of their way to answer questions and to earn your business throughout the process. I will use Better.com again!


R S

16 January, 2021

trustpilot-stars

Horrible Experience!!

I have financed about 6 properties so far with big banks (PNC etc.) and even with a 810 credit score the loan process with Better.com was hands down the worst.The rates might be lower but the overall application process is painful. Hundreds of tasks are automatically generated with a lot being duplicates. You will be uploading unnecessary documents on a daily basis with no end in sight. Other banks have a contact person who will ask for a specific set of documents - not with Better.com. A computer software essentially comes up with a list on a daily basis. Even after the closing documents were signed - better.com required additional documents. And the fun didn't stop after closing. Within 30 days of the closing - the loan servicer was changed without my permission - payments made to the first servicer was not reflected in the information sent to the second. We were left scrambling to get the 2 working together with late fee and adverse credit reporting implications. My advice - stick to the organizations where you can meet a person face to face. That human touch is important in these transactions. Also stick to organizations that have a certain level of certainty around who will be servicing the loan.


STEVEN BELL

15 January, 2021

trustpilot-stars

Lowest around rate for a refi. Good online-lender experience.

Lowest rate for a refi. Nice website made it easy to upload documents and view up to date rates. At home closing experience. Having worked with local lenders, I still prefer a person experience but for a online lender Better is a solid option.


ELAINE

15 January, 2021

trustpilot-stars

Better.com was an absolute pleasure to…

Better.com was an absolute pleasure to work with. I’ve refinanced before with other companies who made me feel like a criminal. They required boatloads of information from me despite my excellent finances. Better.com was a seamless process. The online portal was a breeze to use.The employees I worked with were so nice and professional. It was like working with friends. I would definitely use better.com again.


ROB C

14 January, 2021

trustpilot-stars

I have nothing to complain about.

I have nothing to complain about - truly. It was a fair and transparent process from the very beginning. They were all very patient, the process was streamlined, they were extremely helpful, and got me exactly what I needed while being more than competitive compared to other lenders. What else can I say but thank you.


ÈDWIN TRÈJO

14 January, 2021

trustpilot-stars

I had a great experience…

I had a great experience with Better.com Their process is really streamlined and it was easy. All went fine. Couldn't be happier!


AMINA THOMAS

14 January, 2021

trustpilot-stars

It was easy

It was easy . Sometimes too easy, I feel anxious that it was. Lol I realized in the end, that it was just that . Just easy. It work out great. No multiple calls. No hassle. It is painless 😀


CUSTOMER

14 January, 2021

trustpilot-stars

Excellent all the way

Excellent all the way. I selected better based on reviews and I am glad I did. Outstanding for all: The price, how easy the process was, how nice were people.


FRANK CANALES

13 January, 2021

trustpilot-stars

Great experience with Refi

Great experience with Refi. Communication with me was great. All my concerns and questions were answered promptly. Process was very easy and rates were very competitive with other companies.


SAVVY SHOPPER

13 January, 2021

trustpilot-stars

Better Mortgage for me was simply and…

Better Mortgage for me was simply and truly better! Lowest rate with the lowest possible fees!! 1.875 with zero points and fees!! Unbelievable! And, processed in record time without so much as a hiccup. We paid $50 for streamlined e-signing. What a time saver and reasonable expense. Really impressed!!


JESSE

13 January, 2021

trustpilot-stars

Second Positive Better.com Experience

Pros: Better.com is very competitive on rates (especially when asked to counter competitors LE's), has a really slick web-portal for completing tasks / submitting docs (can auto-fetch details from financial institutions), and has operated/communicated quickly and effectively both times that we have worked with them. We refinanced a house in Portland OR over the Christmas / New Years period (when there was very high mortgage demand) in 31 days. Better has no "origination" or "underwriting" fees, and their staff do not operate on commission so there is none of the used-car-salesmanship you can get from other lenders. Cons: You can end up dealing with a number of different people (3+) as each stage of the loan process is handled by a different specialist. We did receive a couple strange "Appraisal has been ordered" notifications despite being given an appraisal waiver - which the team seemed to think had been sent in error. This was a little unsettling but nothing seemed to come of it. I wondered if the lender had triggered a drive by appraisal or similar. If this was the case, it was not a very transparent process.


MICHAEL EAGER

12 January, 2021

trustpilot-stars

Better.com really was better

I worked with several mortgage companies to refinance my home. Some were confused about my tax returns, which are a bit complicated. Some gave vague assurances that processing was on schedule when it was not. One even asked me to make them the beneficiary of my home insurance before they would proceed with processing the loan application. Lots of bad experiences. Better was different. They communicated clearly, answered my questions, and were willing to match an offer from a different mortgage company. While they have an automated system, there were personal contacts who clarified questions, understood answers, and were very helpful. I felt that I was kept informed about the progress of the loan application at each point in time.


BORIS GOLDSHTEYN

09 January, 2021

trustpilot-stars

Very simple and efficient process with Better Mortgage

Very simple and efficient process with Better Mortgage. All questions answered in the timely manner. There is no pressure at all. Thanks to my team Sean, Taylor and Rod for all your efforts and smooth closing.


AIDREEN HART

09 January, 2021

trustpilot-stars

Overall good experience

I wish that I could rate 4.5 instead of 4. Overall, we had a good experience with our mortgage refinance and the process moved fairly quickly even with the holidays. We liked the portal that kept us informed of every step, however, there were times when we didn't receive notifications of tasks that were waiting for us. Our team was pretty responsive, but with everything being handled virtually there were times when a voice to voice conversation would've helped to alleviate some frustration. I have to say that each interaction with our team was always pleasant and professional. They were honest and fair. We would likely use them in the future.


MATT ROANE

08 January, 2021

trustpilot-stars

Excellent Communication

Excellent Communication. Best terms and rate as I compared.


CGHDUN

08 January, 2021

trustpilot-stars

Excellent efficiency & customer service

Better has competitive rates, polite and responsive customer service, and an efficient process. I have never been this satisfied with any other bank or financial institution. It was like going to Chick Fil A in that courteous & friendly people promptly provided exactly what we wanted, and what they promised.


TROYG

08 January, 2021

trustpilot-stars

By far the best refi experience

By far the best refi experience. Excellent website with clearly broken down tasks, email reminders, etc to make each step clear and efficient. It gives you a clear view of all the documents you need to provide and when along with the ability to review/sign new documents all in one place (easy drag/drop documents, click send, review later,etc). Visibility and traceability were great. The staff was equally as excellent, helping to answer any questions very quickly. My previous refi's were always one email at a time and things got lost or you could never get ahold of anyone review your closing docs ahead of time,etc. Everything about this refi was awesome compared to my previous experiences.


GREG BROOKS

07 January, 2021

trustpilot-stars

Their team is filled with ROCK STARS!!!

I am one that rarely, if ever, gives reviews. However, I was so impressed with the entire workflow, processes and PEOPLE, of Better that I just had to give a review. Honestly, I was very nervous about using Better Mortgage at first. My realtor had recommended a lender that she highly recommended, having worked with them for years. So, going against her recommendation and the fact that they were local to SC and I was moving from AZ had me nervous. But Olan my processing expert and his manager Benjamin were AWESOME!!! They helped to alleviate all my fears and really worked for me. They were in my corner. Even as we were driving from AZ to SC and things seemed to be going south, they came together and really made things happen. We were able to close today because of them and my family and I are extremely appreciative of it. I would Highly Recommend you give them a try. It was my first and it wont be my last.


KETAN PATEL

07 January, 2021

trustpilot-stars

Transparent and best service !

I used Better.com first time to find and compare the mortgage rates for different terms. I was able to observe the rate change over few weeks. After shopping around, I was offered the lowest rate that anyone in the market was offering but Better.com came with an even better offer and the promise to close the loan in 30 days. I decided to give Better.com a chance and I could not be more happier about the experience provided by Better.com. The digital platform made the process easy to understand and simple to follow. Every step of the way, the Better.com team was there to help.


FLORENCE SULT

07 January, 2021

trustpilot-stars

A Contrast of Services

I started an application with Amerisave since 8/1/20 and was thinking that I had plenty of time to get a refinance before the maturity date of my mortgage loan. Every time I sent in required documents, I was asked to re-submit again and again. I had to organize all those email correspondences and pointed out and circled dates those documents were sent electronically. There're no responses at times. Then, a loan processor was finally introduced in mid-October. We'd been playing with required paperwork forever. After over 93 days, I began to question why I had been asked the same documents which were submitted. No response or instruction was received. I was left with puzzlement up in the air and even brought my case to the managerial level. Nothing's changed. Finally, after 113 days in end of November, 2020, I became alert that I'm getting nowhere near the closing process in such pace. I began to greatly wonder if such paperwork game was only an excuse because no funding was available yet. Title search was nowhere in view, and my refinance was far off. Therefore, I started searching new lenders and picked 2 to start all over again, but this time I'd already wasted almost 4 months and must quickly get a loan before reaching my mortgage loan maturity date. Thank God for giving me a company named Better which was an exact opposite to Amerisave. I was assigned a loan officer from the very beginning of the loan process. Everyday I was working closely with the loan officer and guided clearly what to be submitted step by step steadily toward the end. In 38 days, closing was done (might have been shorter term if Christmas and New Year didn't happen in between), and my loan was finally funded with acknowledgment today. With Better, I was covered precisely what was going to take place. Attentiveness, involvement, organization, promptness, and success are the experience I got from Better. Isn't that a contrast to what I had experienced with the first interested lender! I want to share my experience with others who try to obtain a mortgage loan and hope sincerely that they're able to get help from the best service provider.


JOHN DEHASS

07 January, 2021

trustpilot-stars

Great experience!

This was possibly the fastest, most painless way to save a ton of money I have ever experienced. This team could not have made it easier. Most of the process was done digitally and it only took a few phone calls. Uploading the required documents was easy and they broke everything down very clearly.


JD

05 January, 2021

trustpilot-stars

PAINLESS REFI

I stumbled upon Better.com while comparing rates. Very glad that I did. This was one of the smoothest financial transactions I have ever had. Excellent follow up to any questions that I had.


DAVE

05 January, 2021

trustpilot-stars

STAY FAR AWAY FROM THIS COMPANY!

STAY FAR AWAY FROM THIS COMPANY!! THEY'RE HORRIBLE!! I can't believe we trusted these guys to give us a loan. Their people are so incompetent. They initially gave us a closing date, which we and the sellers planned EVERYTHING around, then due to their screw up (they gave us an appraisal waiver, and then some time later said we DID need one, which wasn't scheduled properly), we didn't close on time. There was a whirlwind of repercussions. The sellers were upset. We were upset. We spent hours on the phone and countless e-mails trying to get them back on track to no avail. Imagine that while trying to work full time and home school a child. Our stress level was off the charts for weeks. Their people are slow to respond and if you're on the west coast, make sure you're not placed with their NYC office. How about trying to call them at 3 in the afternoon, but your team is gone so there's no one to help you? And they wouldn't switch us to a west coast team. They're horrible. It was so bad, we started looking into litigation. Do you yourself a favor and go anywhere else.


BRIAN DIENER

05 January, 2021

trustpilot-stars

Very quick and easy

Very quick and easy. Ran a refinance quote just to keep an eye on rates but once I saw the option and it was basically a no fee refinance, I decided to move forward. Each step was easy and the whole process took less than 1 month to complete.


DAVID DE LA TORRE

04 January, 2021

trustpilot-stars

Better.com provided the best refinance…

Better.com provided the best refinance offer out of 5 different companies that I contacted for quotes. The contacts for each step of the process were all very helpful and responded to my emails within hours. There was an issue/mistake that I brought to their attention and they quickly contacted the title company to fix the problem. Their customer service is top notch, always communicating very quickly and answering my questions. The only reason that I gave them 4/5 stars is because they required me to pay for a $550 appraisal upfront to start the refi process even though they told me that an appraisal would not be needed. After closing, I did receive a refund, but that was really the my only major complaint.


ELENA

04 January, 2021

trustpilot-stars

WORST REFINANCE EXPERIENCE

I wish I had never completed refinance with them. DO NOT USE THEM FOR CASH OUT REFINANCE OR ANY OTHER REFINANCES. For two months they had never updated our payoff amount to our old mortgage provider. The closing expert Michael Tyre had asked for one, I called them several times to have it updated. In fact in e-mails they assured me that it would be updated, but it never happened I really hope they review my case. We received 2K less, so now we have to figure out how to get that money. The time I spent e-mailing them and calling was futile, no-one was able to help me. I could have gone with Cardinal, or LoanDepot. They gave me the same 15 year rate 2.5% and credited the closing costs. Please do not repeat my mistake. We have excellent credit and could have gone anywhere, if you are in the same boat DO NOT USE THEM.


KEITH MAY

04 January, 2021

trustpilot-stars

Better Mortgage - a great experience!

I found Better Mortgage when I was checking mortgage rates online. After reading many reviews I decided to give them a look. The whole experience was great - very painless! I would use Better again.


ANDREA LAIBLE

01 January, 2021

trustpilot-stars

Smooth process

I’ve refinanced several times over the years and this was by far the smoothest process. The app gives step by step instructions of what supporting documents are needed to upload. The loan estimate shows when any figures have changed. The entire process was incredibly simple and fast.


AC WATERS

01 January, 2021

trustpilot-stars

Terrific service

Terrific service .... your customer service goes above and beyond ... communication was amazing ... all my questions were answered immediately. Better is better I will not work with a bank again .... Thanks to all that assisted me in my refi and to also mention that I was locked in at a great rate better than the banks could offer.


GERT

31 December, 2020

trustpilot-stars

This is the best mortgage company I…

This is the best mortgage company I have used and I'm a real estate investor. They are fast and transparent.


NICHOLAS MCKINNEY

31 December, 2020

trustpilot-stars

5 STARS-EXCEPTIONAL IN EVERY WAY!

5 STARS-EXCEPTIONAL IN EVERY WAY! Better offers am intuitive user-friendly platform, awesome staff that really made all the difference and explained things at each step of the way in easy to understand terms, by far the best rates, and fast processing (start-to-finish in less than 30 days!). So incredibly impressed! THE BEST!


EDDIE CORCORAN

31 December, 2020

trustpilot-stars

Top class experince

I have 3 properties and have done some refinancing. This was easily the best experience of them all. Very intuitive website. Simple and effective and strong friendly professionals to talk with when you need something explained.


TOM F

30 December, 2020

trustpilot-stars

I would highly recommend Better

I would highly recommend Better. Refinancing isn't any fun but they managed to make it pretty painless. I started the process with them on Dec 4th and closed on the 23rd. Overall the technology is very impressive with just about everything being handled through the site and while they could clean up the communication a bit (a lot of email duplicating what's in the portal) they were very responsive and didn't apply the same kind of pressure I've come to expect with processes like this. The highlight was picking the rate. Once all of your info is input, they lay all the options out side by side. Everything from paying points for a better rate to no cost and as soon as you click the loan estimate is updated.


LAURIE THERRELL

30 December, 2020

trustpilot-stars

Highly recommend!!!!

Better mortgage was the easiest, most efficient home loan that I've experienced. The support staff are excellent, and the online process is simple and straight forward. Another big plus is the minimal loan fees.


M C

30 December, 2020

trustpilot-stars

Best refinance experience with lowest rates!

The overall experience from start to finish was excellent. The communications were very simple and straightforward. Everything done online was fast and easy (e.g. the task list) and I even liked the emails that were personalized and very customer-centric. If needed, the appropriate specialist was responsive via email or phone call. The refinance took less than 4 weeks compared to other companies who quoted 2-4 months! Better.com also had the lowest rates with no origination fees. Would highly recommend to anyone looking to refinance!


MELISSA MOSS

29 December, 2020

trustpilot-stars

Great rate, horrible communication

Great rate, only $2300 in closing costs on a $330k loan. Totally dropped the ball in funding my loan. I signed on the 14th, funding didn't happen until the 29th after 4 phone calls and threatening legal action. They just closed my file as complete and didn't make sure the funding happened. If I didn't call I don't think it would have ever gotten done.


SANJAY KULKARNI

29 December, 2020

trustpilot-stars

Absolutely wonderful process

Absolutely wonderful process. Very efficient, automated as much as possible and great service from application to funding. For me it took less than four weeks to get the loan funded from the application. Just fantastic. Highly recommended.


BEN

29 December, 2020

trustpilot-stars

Lapsed NMLS Certification in My State

It was efficient, the agents were respectful, and the process was pretty straightforward. I was really apprehensive about using a completely online refinance option. I dug through their mortgage licensing, NMLS consumer portal (it expired in my state of Idaho for a few days this last year). Strangely enough, that gave me confidence that there was a real service here, and people that might make mistakes, but correct course quickly. Read the BBB for Better feedback. I was genuinely impressed that everything was (seemingly) resolved and that complaint types were fairly limited. Every business doing decent volume will have some flops, but it’s whether those issues persist that makes a difference. I had a good experience, because I didn’t expect too much. Would definitely recommend someone who’s on the edge to give it a shot. But definitely shop your rate!!


KIM PETITTI

29 December, 2020

trustpilot-stars

Easiest home refinance…

We decided to try Better for our home refinance and had an excellent experience. They were extremely responsive to all of our emails and calls. The process went smoothly. Only minor issue was they canceled our initial closing date and rescheduled, but this was no fault of Better. I would definitely use them again and highly recommend!


WESLEY LONG

29 December, 2020

trustpilot-stars

Great and easy experience

Great and easy experience! The website was very user friendly and convenient. It made all of the necessary submission of information seem less daunting. Have told all of my realtor friends about the company and would definitely use them again!


APRIL HEATON

29 December, 2020

trustpilot-stars

I will never use another finance…

I will never use another finance company EVER! We'd already been attempting to refinance for MONTHS with another company, only to have every single task take weeks to complete & communication extremely slow & inefficient. We've financed several homes in the past & this was the easiest, quickest finance we've ever experienced. If you're hesitant, don't be! You won't be sorry!


REALLY FRUSTRATED CUSTOMER

29 December, 2020

trustpilot-stars

Smooth process and quick solutions

Smooth process and quick solutions


MRS BDR

28 December, 2020

trustpilot-stars

Lowest interest rate! Smooth process!

I have started refinancing my home with my existing lender for a lower interest rate, I thought the rate was already good enough but process took forever and correspondence is poor so i had to shop around. I came across Better Mortgage through Credit Karma and to my surprise, they even quoted me a much lower rate at a shorter term! Customer service is great! The loan processing team is very knowledgeable and are very prompt in communication. They made me feel that I am a top priority. E-closing is very easy! I have recommended my friends and family to use their service.


BRAD GEE

28 December, 2020

trustpilot-stars

The quickest refinance of my home I…

The quickest refinance of my home I have ever bee through. Much better service than the normal banks. I highly recommend Better. Much better rates also.


VINOD UNIYAL

28 December, 2020

trustpilot-stars

Pretty smooth online experience

Pretty smooth online experience. Liked the way the system kept following up on the tasks. I wish there was no need to sign a ton of physical documents at closing, but probably that's on the regulators. Great job.


SHERI Q

28 December, 2020

trustpilot-stars

Great experience overall

Great experience overall. I've done a lot of refinances and this is by far the smoothest one ever!


PAUL RECTOR

25 December, 2020

trustpilot-stars

The task steps were extremely clear

The task steps were extremely clear, process smooth, communication clear. I'd definitely recommend.


JJ

24 December, 2020

trustpilot-stars

Great rates and fees

Great rates and fees; good online process.

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Assurance (NMLS #1912050) is not a lender. The lenders determine whether you will be approved and the rate you will be offered. There is no guarantee that you will be approved for credit or that you will qualify for the advertised rates, fees or terms shown. The lenders’ credit decisions may vary based upon your loan request, your particular financial situation and other criteria determined by the lenders. All rates, fees and terms are not guaranteed and may change.

Annual Percentage Rate (APR) calculation and fees are as of 2021-01-20 based on information previously provided by you, the customer, including refinance period, credit score, state, mortgage balance, and property value.

The offers that appear on this site are from third party advertisers from which the operator of this site receives compensation. This compensation determines which offers appear on this site and the order in which they appear. The order is determined at our own discretion and should not be considered an endorsement of any specific offer. We strive to provide a wide array of offers, but the offers shown do not represent all financial services companies or products. The information and vendors which appear on this site are subject to change at any time.

The operator of this website, Assurance IQ, LLC, is a wholly owned subsidiary of Prudential Financial, Inc.

Rate of 1.875%, Annual Percentage Rate (APR) of 1.928% and $1295 fees are for a 15 year fixed refinance loan available through Farmers Bank & Trust (NMLS#613839) based on Excellent Credit Score, Townhouse, Primary Residence, in the state of TX, with an anticipated mortgage balance of $490,000, and property value of $600,000 as of 12/04/2020.

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