Home > Reviews >  AmeriSave Mortgage: Review

AmeriSave Mortgage: Review

  9,144 Reviews on Trustpilot

AmeriSave Mortgage Snapshot

Overall, AmeriSave is a great mortgage lender thanks to their streamlined online application process.

AmeriSave is a full-service mortgage lender which operates in 49 states and the District of Columbia. First established in Atlanta in 2002, it has funded over 220k homes with a total value of over $55 billion. AmeriSave is known for its great customer service for those looking for help with their mortgage loan.


AmeriSave Mortgage Spotlight

Best For
Those who need a simple application process

Marketplace or Direct Lender
Direct lender

Loan Types
Home Refinance, Home Purchase

Loan Features
FHA, VA, USDA, Conventional

Repayment Terms
Multiple options, including 10-30 years, 5/1, 7/1, or 10/1 ARM

Summary

AmeriSave is one of the biggest mortgage lenders in the United States. With a wide range of loan options for both purchasing and refinancing, they offer jumbo loans, conventional loans, VA, FHA, and USDA loans.

For each loan you can choose between fixed or variable rates. Plus, you choose between flexible repayment options of 10, 15, 20, 25, or 30 year mortgages. Interest rates are quite competitive, and AmeriSave has a number of calculators and tools to help you make an informed decision about your home mortgage loan.


Loan Types

AmeriSave offers borrowers a wide variety of loans for both purchase and refinance. While their menu isn’t quite as large as other major lenders, they do offer homeowners most of the common types of loans with competitive APRs.

Here’s a summary of the purchasing options:

  • Jumbo loan with amounts as high as $1.5 million
  • Conforming loans with a 20% minimum down payment
  • VA, FHA, and USDA loans with standard rates

Here are refinancing options:

  • Cash-out refinancing
  • Conventional rate-and-term refinancing


Mortgage Loan Rates & Terms

AmeriSave offers five different repayment terms including 10, 15, 20, 25, or 30 years. You can take an ARM with 5/1, 7/1, or 10/1 options. Or, you can take a fixed-rate mortgage.

One of AmeriSave’s downsides is that it doesn’t actually advertise mortgage rates. If you want to see your qualified rate, you’ll have to go through the entire pre-approval process.

Overall, AmeriSave’s interest rates are a bit higher than average. However, they do charge less on closing costs like origination, so their APRs are quite competitive.


AmeriSave Mortgage Pros

  • Easily apply and submit forms through the website
  • Wide variety of loan options
  • No Social Security Number needed to secure pre-approved rates

AmeriSave Mortgage Cons

  • You can’t get a rate without filling out a quote request
  • No access to loans above $1.5 million
  • Not available in New York State

AmeriSave Application Process

AmeriSave’s application is straightforward. You can either start the application process on their website, or you can start it on the phone or through live chat with a licensed loan originator. The best thing about AmeriSave’s service is that it also serves potential home buyers as well. This means you can apply based on what you’re looking for rather than having to find a home first during or before the application.

To start the online application process, you’ll fill out a short application form that just takes a few minutes to complete. You’ll be asked for a few details about yourself, including your identity, where you live, what type of home you’re looking to purchase or refinance, the type of property, and your social security number, among a few other things.

It’s important to note that if you’re applying online, AmeriSave will run a hard credit check before you’re pre-approved. However, you can choose to speak directly with a licensed loan originator, so they can run a soft credit check instead to determine your eligibility.

After you receive your pre-approved rate, you’ll be able to complete the remainder of the process online. AmeriSave lets you securely upload your documents to the portal. Plus, you can even e-sign the documents online to speed up the process.


Customer Support

To get a hold of AmeriSave, you can either start a live chat online or call them to speak to the licensed loan originator. AmeriSave’s toll-free call centers are available Monday to Friday between 8 AM and 5 PM EST.

You’ll be able to have your entire application and approval process done over the phone. The support staff are very kind and are trained to answer every question quickly and effectively.

Emails are a bit slower, with a 1-2 day delay in response. But, you can also find answers right on AmeriSave’s website through their informative FAQ section.


Final Thoughts on AmeriSave

So, should you use AmeriSave Mortgage to access a home mortgage loan?

Overall, AmeriSave is one of the best mortgage lenders for easy-to-follow applications. If you have all your documentation ready and you know where you’ll be buying or refinancing, then they’ll be able to help you get this done quickly.

However, if you have any doubts about your mortgage loan, it’s important to know that there’s a $500 cancellation fee some applicants have reported.

Thankfully, the loan process is fully done in-house and includes a number of loan options. AmeriSave is a great choice for anyone looking to secure a mortgage. They offer both traditional mortgages and a few government-backed loans.


FAQ

Does AmeriSave offer local expertise?

Yes. AmeriSave has over 500 mortgage experts around the United States. It has employees in every state (except for New York) so you can get local advice.

AmeriSave Customer Testimonials

Great   9,144 Reviews

trustpilot-stars

TAMMY ROSS

6 hours ago

trustpilot-stars

This was the easiest process and the…

This was the easiest process and the mortgage specialist was AMAZING!!!


DEBORAH GREER

8 hours ago

trustpilot-stars

From the moment I spoke with Jesse…

From the moment I spoke with Jesse Scannell, the process has been totally professional. From beginning to end, it’s been basically flawless. Excellent customer service. I would and have recommended AmeriSave.


NANA OPOKU

10 hours ago

trustpilot-stars

Wasted 3 months of precious time for…

Wasted 3 months of precious time for nothing, amid downloads and uploads of sensitive documents which may end up in the hands of hackers. What a horrible experience!


MISTY MCCOY

12 hours ago

trustpilot-stars

Service was great

Service was great. I just feel as though the closing costs were a bit high


SHAUNA E

14 hours ago

trustpilot-stars

Courteous and quality work

Courteous and quality work. Excellent communication throughout.


ANON

15 hours ago

trustpilot-stars

Excellent service!

Excellent quote and service from first contact.


CYNTHIA IVERSON

16 hours ago

trustpilot-stars

This was our first time refinancing!

This was our first time refinancing our home and the process couldn’t have been easier. I’m so happy we chose Amerisave. They answered all of our questions immediately and explained the process well. I only took about a week to finish the whole process and we had the check 3 days after that. I highly recommend using Amerisave and Shaun Horrigan was great.


LAURA S

17 hours ago

trustpilot-stars

Five Stars

Quick, easy, painless!! They gave me a fair deal and I didn’t have to jump through never ending hoops. They stayed in contact with me the whole time and responded to any questions I had promptly. I would recommend AmeriSave for anyone who has too much to do to chase down a refinance professional.


ALEX VIZIR

17 hours ago

trustpilot-stars

Great experience all around

Great experience all around. Would definetely recommend to friends.


KELLY JEFFRIES

18 hours ago

trustpilot-stars

Elijah great service

It was a seamless transaction Elijah was incredible and was a good transition between the lender.


THOMAS BOLOGNA

19 hours ago

trustpilot-stars

There’s always room for improvement

There’s always room for improvement


RJ

19 September, 2021

trustpilot-stars

Easy!

Everything was great! The process was smooth and easy. Everyone that I work with dad a great job of keeping me up-to-date and guide me along step-by-step.


BETTY SLAVENS

19 September, 2021

trustpilot-stars

Gary Barnes and the other folks we…

Gary Barnes and the other folks we interacted with during the process were professional and responsive. The relentless auto generated emails were over whelming, frustrating, and would have wasted our time if we had read and responded to each one.


R K EWALLAE

19 September, 2021

trustpilot-stars

Very Good Refinancing

Very Good. Nice process. I am Happy with the Refinancing of my mortgage. Everything worked out well. Thanks.


JASON TORRES

19 September, 2021

trustpilot-stars

Bridgete and James hit it out the…

Bridgete and James hit it out the ballpark. It started off rocky but Bridgete be er left my side. She made every frustration go away. She was so helpful and please thank her for me Without her I would have walked away from it all.. Thank you Bridgete


HUSSAIN AL-KARWE

18 September, 2021

trustpilot-stars

Thank you for support

Thank you for support


GUS WILLIAMS

18 September, 2021

trustpilot-stars

Reasonable rate in minimum time

This actually went better than I thought after trepidations about the upfront fee. Initial online paperwork was simple and easy to upload because I was already working with various lenders. I applied the 2nd of August and closed 38 days later. It would have probably happened sooner if not for their insistence on questioning my present loan status for no perceivable reason owing to the fact they had all the available information about me.I found that to be a little unprofessional and dug in..I stewed a few days...relented...got approved. The actual closing was scheduled for the 3rd of September but I was unavailable which would have made it 31 days. So all in all not bad....I still love you Todd.


GAYLE FRIZZELL

18 September, 2021

trustpilot-stars

Amerisave gave me a good rate

Amerisave gave me a good rate. They were up front about everything and helpful explaining the process. I would recommend Amerisave to anyone wanting to refinance their house.


VICKIE SANDS

18 September, 2021

trustpilot-stars

I was very happy with our experience…

I was very happy with our experience with Amerisave. I called just from an ad , I got Michael and he was Wonderful. The process was quick the closing went great and I would definitely recommend Amerisave to anyone looking for a fast turn around time on closing. Thank you for service. Sincerely, Vickie Sands


JEANNE S.

18 September, 2021

trustpilot-stars

All at Amerisave were responsive and…

All at Amerisave were responsive and well-qualified to handle our refinance. Thank you.


JERSEY DAD

18 September, 2021

trustpilot-stars

When we were contacted I thought it was…

When we were contacted I thought it was a spam call. After some discussion I realized this was a great opportunity for us. The person I spoke with was patient and willing to go into detail and explain things when I had questions. The use of technology to complete tasks that would have been done in person in the past saved allot of time. We were able to wrap everything up smoothly without any surprises.


RONALDRBUTTS RONALDRBUTTS

18 September, 2021

trustpilot-stars

Best refinance ever

The refinancing process was the easiest and fastest felt like I was being helped from a family member was a great experience


BAKHYTGUL STRANGE

18 September, 2021

trustpilot-stars

Great experience. Refinance

Great experience! Very low interest rates!


KIM

18 September, 2021

trustpilot-stars

Overall the experience was a good one

Overall the experience was a good one. Great rate and easy process and fairly low closing costs. The downside was that once we turned everything in I tried for two weeks to get an update and no one would answer the phone or email me back. Hated the lack of communication. Worth it in the end but not how I like to do business.


KEN SAWINSKI

17 September, 2021

trustpilot-stars

The process was fairly simple

The process was fairly simple. Out of pocket closing cost was very affordable. Hopefully the service during the life of the loan will be just as easy.


DALE JONES

17 September, 2021

trustpilot-stars

The AmeriSave Mortgage team with Leon…

The AmeriSave Mortgage team with Leon Bennett and Sara are just awesome. They are extremely professional. Great Job on handling my refinancing


KATHERINE KELLEY

17 September, 2021

trustpilot-stars

Dan Cohen is excellent

Dan Cohen is excellent, knowledgeable, and made the process so much easier than I expected. I’m very grateful.


BRANDON BUENO

17 September, 2021

trustpilot-stars

Loan originator had horrible customer…

Loan originator had horrible customer service. Would receive numerous emails from him saying we were missing documents which had already been submitted. We always had to call him for updates, failed to tell us when we wouldn’t have to pay our previous mortgage lender, and once I explained to him our dissatisfaction, he hung up on me. Obviously got the sense once we had already signed, he just worried about his portion of the check. Never again will we go through this lender.


ROLENDA SAWYER

17 September, 2021

trustpilot-stars

This was such an easy and smooth…

This was such an easy and smooth process. Communication was wonderful . Did this on my phone.and they sent a wonderfull person to my house for the closing Such a smooth stress free transaction . I have recommended Amerisave to many of my friends.


ERIC TODD

17 September, 2021

trustpilot-stars

Our experience was awesome

Our experience was awesome! Everyone at this company is so knowledgeable and helpful. We are very grateful for their help during this process.


VICTORIA TERRY

17 September, 2021

trustpilot-stars

Great, fast experience!!

This is my second time doing business with Amerisave, and I’ve been satisfied both times! The ability for everything to be done online is so convenient. This time especially, the process was completed quickly! I worked with Christopher Pack, and he was very helpful!


DAVID STEWARD

17 September, 2021

trustpilot-stars

Darius was very helpful though the…

Darius was very helpful though the complete remortgage. I think it would help people like me to keep in touch with all phases of the process. At time very confusing, but end results good. Would like to know the process of paying off some of my debts. Some kind of notification that they are paid. I will use you again and refer you to others. Thanks!


CHARISS SCOTT

17 September, 2021

trustpilot-stars

Exceptional customer service

When I say Amerisave takes care of you, they do. My loan originator (Spencer Douglas) and loan processor (Monika Schaefer) went above and beyond that what they do. Spencer and Monika, if you can see this, I thank both of you for your hard work and dedication in making sure my home purchase was successful. You both demonstrated exceptional customer service and I will recommend the both of you to anyone!! Thanks again Chariss


NOEL BARON

17 September, 2021

trustpilot-stars

J.R. Schroerlucke deserves a raise.

J.R. Schroerlucke is the only reason we continue to work with Amerisave. He always treats us well and is always a pleasure to work with. He represents what all Amerisave employees should strive to be. This time around, Andy Balderson was our processor and he was also attentive and timely with all concerns. We were able to close one week early and our underwriting process was a breeze.


ROD DEAN

16 September, 2021

trustpilot-stars

After you pay your $500 processing fee…

After you pay your $500 processing fee you will find them very hard to get in touch with. Repeated requests for documents already submitted. Requests for documents on accounts that are not yours and no path to communicate the accounts do not belong to you.


MICHAEL CHILDS

16 September, 2021

trustpilot-stars

I would definitely not recommend and/or use them again.

I started working with one Loan Servicing person after it was all over I had had emails, calls, and texts from no less than 7 random AmeriSave Loan Servicing people, all of which kept insisting I send the same documents over and over. Add to this the barrage of "Automated Emails" asking for the same information as the random people and you get a pretty frustrating experience. And now I've just received an email indicating that AmeriSave has already sold my mortgage to some other company I've never heard of, just about a week after the close of my refinance. All in all I wish I had not chosen AmeriSave and would definitely not recommend and/or use them again.


NANNIE MONTAGUE

16 September, 2021

trustpilot-stars

Jr n a miles were great help me alot i…

Jr n a miles were great help me alot i got my dream home would highly recommend this company


JEFFREY PRICE

16 September, 2021

trustpilot-stars

Very happy

Very happy with Amerisave processing our refi. They avoided any unexpected hurdles for us.


DARLENE JORDAN

15 September, 2021

trustpilot-stars

I really do not have another experience…

I really do not have another experience to compare this to. The people I dealt with, Liz and Jay, seemed very knowledgeable, and were always professional, and very pleasant. I signed the final closing last Thursday. I still do not yet have my packet with new payment coupons, etc.. I guess it takes time. I would have liked to understand at the beginning more of the process: what exactly was expected from me, and the time frame. At the beginning I was under the impression the appraisal would be $600 and it ended up being $800. That hurt. I was also denied the first time because of not being on my current job long enough. I would think you should have known that up front and not after I shared all my life with you: bank statements, ID, etc.. I am still being called and emailed by TMS my previous Mortgage company and I started this whole process on their recommendation. Overall, I think down the road I can better rate the results of this experience. Please, just for others, let them know more details up front. Thank you for asking my feedback. Respectfully, Darlene


CHRISTINE

15 September, 2021

trustpilot-stars

Jordan was outstanding in his…

Jordan was outstanding in his professionalism and extremely helpful in all aspects of facilitating my refinance. I highly recommend him all mortgage needs.


BARBARA WHEELER

15 September, 2021

trustpilot-stars

Matthew Carter was very profession and…

Matthew Carter was very profession and helpful. The process was prompt and everything was clearly explained to me.


ERIC CAUDILL

15 September, 2021

trustpilot-stars

This process was extremely easy from…

This process was extremely easy from start to finish, Steve Wells listened to our goals and took every factor into consideration and provided us the best solution possible, which was much better than we were expecting! Due to his diligence we are able to make the same mortgage payment as before and shave off 5+ years on our payoff schedule. Uploaded all documents immediately per his instructions and he kept in touch every few days. We were approved to close in 10 days. HIGHEST RECOMMENDATION.


MARY OLAH

15 September, 2021

trustpilot-stars

Everything went very smooth and fast …

Everything went very smooth and fast No problems anytime


JERRY YOUNG

15 September, 2021

trustpilot-stars

Candyce Simms is the best

Candyce Simms is the best. Anytime I had a question she was right there for me. Knowledgably, friendly what more could you ask for.


VICTORIA SWEENEY

15 September, 2021

trustpilot-stars

Chris Gonzalez and Zach did a great job.

Chris Gonzalez and Zach did a great job.


CINDY SALDANA

15 September, 2021

trustpilot-stars

Thank you for a pleasant and fast refinance !!!

Thank you for a pleasant and fast refinance. By the 3rd day the ball was already rolling and approved within a week. Jonathan Kavanaugh, Matthew Sturgeon, the title company and Escrow as well as the notary service were the best! Very good communication and speedy process. I would definitely recommend Amerisave Mortgage Corporation to my friends and family.


HARRIET IVEY

15 September, 2021

trustpilot-stars

Jerome and Christina were great

Jerome and Christina were great! Always courteous, professional and knowledgeable. Thank you guys for making this business transaction stress free!


MAJEDAH TALIEP

15 September, 2021

trustpilot-stars

Easy mortgage loan process from start…

Easy mortgage loan process from start to finish - preapproval and approval. Aimee Johnson ash loan originator was engaging and responsive from the first time she responded to my preapproval request. The loan processors changed midway but it didn’t affect the process. The only reason I left off a star was the angst at the end when I was waiting for the CD. I realize this may have been impacted by the change in closing date but still needed me to follow up. I would definitely recommend the team who handled my loan.


BARBARA MARRABELLO

15 September, 2021

trustpilot-stars

Thank you for everything very pleasant…

Thank you for everything very pleasant experience


TONY VOLPE

15 September, 2021

trustpilot-stars

Used Amerisave many times

Used Amerisave many times. That says it all. Great rates and quick service. Closed in 3 weeks from application. No other mortgage company could come close in terms of rates.

1

2

3

4

5

Rate of 1.75%, Annual Percentage Rate (APR) of 1.75% and $0 fees are for a 15 year fixed refinance loan available through Better Mortgage based on Excellent Credit Score, Single Family House, Primary Residence, in the state of FL, with an anticipated mortgage balance of $500,000, property value of $950,000 and an estimated monthly payment of $3,160 as of 07/23/2021. Monthly payment does not include taxes or insurance. ID: 369585376

Assurance IQ, LLC (“Assurance IQ”), NMLS #1912050 (nmlsconsumeraccess.org) is a lead generator only and is not acting as a mortgage broker except in Florida and Colorado; see our current state licenses here. Assurance IQ is also not acting in the capacity of a mortgage loan originator, mortgage correspondent lender or mortgage lender. Information received will be shared with one or more third parties in connection with your residential mortgage loan inquiry. The lenders determine whether you will be approved and the rate you will be offered. There is no guarantee that you will be approved for credit or that you will qualify for the advertised rates, fees or terms shown. The lenders’ credit decisions may vary based upon your loan request, your particular financial situation and other criteria determined by the lenders. All rates, fees and terms are not guaranteed and may change.

Zestimate data provided “as is” via the Zestimate API © Zillow, Inc., 2006-2021. Use is subject to Terms of Use.

The operator of this website, Assurance IQ, LLC, is a wholly owned subsidiary of Prudential Financial, Inc.

This site is protected by reCAPTCHA and the Google  Privacy Policy and Terms of Service apply.