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AmeriSave Mortgage: Review

  9,589 Reviews on Trustpilot

AmeriSave Mortgage Snapshot

Overall, AmeriSave is a great mortgage lender thanks to their streamlined online application process.

AmeriSave is a full-service mortgage lender which operates in 49 states and the District of Columbia. First established in Atlanta in 2002, it has funded over 220k homes with a total value of over $55 billion. AmeriSave is known for its great customer service for those looking for help with their mortgage loan.


AmeriSave Mortgage Spotlight

Best For
Those who need a simple application process

Marketplace or Direct Lender
Direct lender

Loan Types
Home Refinance, Home Purchase

Loan Features
FHA, VA, USDA, Conventional

Repayment Terms
Multiple options, including 10-30 years, 5/1, 7/1, or 10/1 ARM

Summary

AmeriSave is one of the biggest mortgage lenders in the United States. With a wide range of loan options for both purchasing and refinancing, they offer jumbo loans, conventional loans, VA, FHA, and USDA loans.

For each loan you can choose between fixed or variable rates. Plus, you choose between flexible repayment options of 10, 15, 20, 25, or 30 year mortgages. Interest rates are quite competitive, and AmeriSave has a number of calculators and tools to help you make an informed decision about your home mortgage loan.


Loan Types

AmeriSave offers borrowers a wide variety of loans for both purchase and refinance. While their menu isn’t quite as large as other major lenders, they do offer homeowners most of the common types of loans with competitive APRs.

Here’s a summary of the purchasing options:

  • Jumbo loan with amounts as high as $1.5 million
  • Conforming loans with a 20% minimum down payment
  • VA, FHA, and USDA loans with standard rates

Here are refinancing options:

  • Cash-out refinancing
  • Conventional rate-and-term refinancing


Mortgage Loan Rates & Terms

AmeriSave offers five different repayment terms including 10, 15, 20, 25, or 30 years. You can take an ARM with 5/1, 7/1, or 10/1 options. Or, you can take a fixed-rate mortgage.

One of AmeriSave’s downsides is that it doesn’t actually advertise mortgage rates. If you want to see your qualified rate, you’ll have to go through the entire pre-approval process.

Overall, AmeriSave’s interest rates are a bit higher than average. However, they do charge less on closing costs like origination, so their APRs are quite competitive.


AmeriSave Mortgage Pros

  • Easily apply and submit forms through the website
  • Wide variety of loan options
  • No Social Security Number needed to secure pre-approved rates

AmeriSave Mortgage Cons

  • You can’t get a rate without filling out a quote request
  • No access to loans above $1.5 million
  • Not available in New York State

AmeriSave Application Process

AmeriSave’s application is straightforward. You can either start the application process on their website, or you can start it on the phone or through live chat with a licensed loan originator. The best thing about AmeriSave’s service is that it also serves potential home buyers as well. This means you can apply based on what you’re looking for rather than having to find a home first during or before the application.

To start the online application process, you’ll fill out a short application form that just takes a few minutes to complete. You’ll be asked for a few details about yourself, including your identity, where you live, what type of home you’re looking to purchase or refinance, the type of property, and your social security number, among a few other things.

It’s important to note that if you’re applying online, AmeriSave will run a hard credit check before you’re pre-approved. However, you can choose to speak directly with a licensed loan originator, so they can run a soft credit check instead to determine your eligibility.

After you receive your pre-approved rate, you’ll be able to complete the remainder of the process online. AmeriSave lets you securely upload your documents to the portal. Plus, you can even e-sign the documents online to speed up the process.


Customer Support

To get a hold of AmeriSave, you can either start a live chat online or call them to speak to the licensed loan originator. AmeriSave’s toll-free call centers are available Monday to Friday between 8 AM and 5 PM EST.

You’ll be able to have your entire application and approval process done over the phone. The support staff are very kind and are trained to answer every question quickly and effectively.

Emails are a bit slower, with a 1-2 day delay in response. But, you can also find answers right on AmeriSave’s website through their informative FAQ section.


Final Thoughts on AmeriSave

So, should you use AmeriSave Mortgage to access a home mortgage loan?

Overall, AmeriSave is one of the best mortgage lenders for easy-to-follow applications. If you have all your documentation ready and you know where you’ll be buying or refinancing, then they’ll be able to help you get this done quickly.

However, if you have any doubts about your mortgage loan, it’s important to know that there’s a $500 cancellation fee some applicants have reported.

Thankfully, the loan process is fully done in-house and includes a number of loan options. AmeriSave is a great choice for anyone looking to secure a mortgage. They offer both traditional mortgages and a few government-backed loans.


FAQ

Does AmeriSave offer local expertise?

Yes. AmeriSave has over 500 mortgage experts around the United States. It has employees in every state (except for New York) so you can get local advice.

AmeriSave Customer Testimonials

Great   9,589 Reviews

trustpilot-stars

MH

19 hours ago

trustpilot-stars

Amerisave was communicative and honored…

Amerisave was communicative and honored a great low rate. They definitely considered my family's specific needs with respect to the mortgage. They also made sure to close on the loan within the specified rate lock period. Alleyah and Austen did a great job!


JUAN ZAMBRANA

21 hours ago

trustpilot-stars

Excellent service

Excellent service. All very friendly and attentive to your needs. If you want a good and efficient process for the purchase of your new house, I can definitely recommend them.


JAMES MCCANDLESS

22 hours ago

trustpilot-stars

AmeriSave was easy to work with

AmeriSave was easy to work with. Their system of uploading documents was easy and worked well. I had about 3 points of contact depending on what the question or issue was. When I had a question it was answered immediately or as soon as that person was available. The closing was held as scheduled and the funds were transferred right on time. I would highly recommend their services.


LINDSEY STATLER

18 October, 2021

trustpilot-stars

Matt was excellent

Matt was excellent. He was always available to answer all my questions and provided a great experience for me as a first time refinancer.


CUSTOMER

18 October, 2021

trustpilot-stars

Nice and easy process

Nice and easy process. very streamline and friendly and knowledgably people.


JOHN DICKSON

18 October, 2021

trustpilot-stars

Micheal Bell

Micheal Bell and everyone I dealt with at AmeriSave was great. Very knowledgeable and helpful. I would highly recommend them to anyone who wants professional and personnel service.


DILLON

18 October, 2021

trustpilot-stars

Amerisave made this a very easy and…

Amerisave made this a very easy and quick process.


FLORENCE DICRISTO

18 October, 2021

trustpilot-stars

I'm not ready to review

I'm not ready to review - I have many comments regarding my experience with AmeriSave. Actually, a Rep of yours emailed me regarding any question I had post-closing. I told her that I have comments for both pre and post-closing.


MARGARET KITE

18 October, 2021

trustpilot-stars

Overall a very good process but too…

Overall a very good process but too many emails and text messages requesting documents already sent several times.


REINALDO CARRION

18 October, 2021

trustpilot-stars

They were very fast and helpful

They were very fast and helpful. The process was swift and professional from beginning to end.


DANNY CARDOSO

18 October, 2021

trustpilot-stars

They where all great to work with i…

They where all great to work with i ended up closing right on time , i couldn’t ask for a better Team thank u to Miguel Roman and Cassandra Vickers they were professional and through We are so happy:)!!


CHARLES KOONTZ

18 October, 2021

trustpilot-stars

Everything went as planned

Everything went as planned. Able to upload all documents needed. Used my phone for everything Easy and quick


MICHELLE

18 October, 2021

trustpilot-stars

Smooth and painless process

The process was smooth and painless. There were a lot of electronic documents coming through…some needing a signature and some not…this was a bit confusing. Additionally, someone was supposed to call me back and go over the figures prior to the notary showing up for closing, but I never got the call. For these reasons, I’m giving 4 stars instead of 5. Everything else was super efficient.


EDWARD VARELA

18 October, 2021

trustpilot-stars

I really don't think they new that we…

I really don't think they new that we applied for a streamline refinance. They were still asking for my "Profit and Loss Statement". Why if my income was not needed at all to qualify. Then a few days later it was removed from my file.


DANIEL COFFMAN

18 October, 2021

trustpilot-stars

Fast

Fast, thorough, and professional. Can't believe how quickly my loan manager worked. I was kept fully informed the whole time and I couldn't be happier.


STEVE MCINTYRE

17 October, 2021

trustpilot-stars

Just a great company to be with dealing…

Just a great company to be with dealing with your loans.


JOSE PEREZ

17 October, 2021

trustpilot-stars

I can't say enough about how great they…

I can't say enough about how great they were! Would definitely recommend them for anyone trying to purchase or refinance. We refinanced our home at an amazing rate, and we closed in about a month. Thank you AmeriSave for saving us thousands of dollars!


DANIEL RISPENS

16 October, 2021

trustpilot-stars

Wonderful service

Pre approval rate lock option and great communication with what needs from customer as far as documents in order to proceed in the process


DEAN BOBLITT

16 October, 2021

trustpilot-stars

Close cost increase before signing

Close cost increase before signing. Points seem high, no explanation. After signing, hard to get a hold of the person setting up loan for questions. Left several texts and e mails. Had to call company to get a hold ofthe this person


RHONDA

16 October, 2021

trustpilot-stars

My experience with Daniel Spencer

My experience with Daniel Spencer was phenomenal and the layout of Amerisave professional process made my hybrid experience great. The process went fast and smooth. Thank you!


BART THOMPSON

16 October, 2021

trustpilot-stars

Very personalized service and great…

Very personalized service and great communication


JOHN JOHNSON

16 October, 2021

trustpilot-stars

Wonderful experience fast

Wonderful experience fast, efficient and everyone was friendly and professional. Especially Melanie, She was wonderful, explained the process and really sold me on pursuing the loan with Amerisave. I was pretty set with a different mortgage company and as I talked with her I felt very comfortable even giving my social over the phone which I would never do. Special thanks to Melanie and the AmeriSave team, it was literally 17 days to close amazing! I would highly recommend Amerisave to anyone looking to pursue a new mortgage or refinance. Thank you very much! John J


JOSE MARTINEZ

16 October, 2021

trustpilot-stars

Amerisave did a good job with my…

Amerisave did a good job with my refinance loan, I was annoyed with the redundancy of the request for loans that did not have a balance but appear on my credit report, clearly as having no balance.


JOHN PANG

16 October, 2021

trustpilot-stars

Process was very cumbersome and…

Process was very cumbersome and prolonged. Web portal was often times nonfunctional. Communication with loan officer was poor. Worst refi I have ever experienced.


ERIC SILVESTRE

16 October, 2021

trustpilot-stars

Best experience I’ve ever received…

Best experience I’ve ever received during a refi. Will never use a traditional bank again.


GEORGE KOSTA

16 October, 2021

trustpilot-stars

Everyone was great and everything went…

Everyone was great and everything went well and fast


JOSEPH

16 October, 2021

trustpilot-stars

Very quick and easy to work with

Very quick and easy to work with, Some redundancy such as asking me to explain their own checks on my credit score!


DEREK BRADCHULIS

16 October, 2021

trustpilot-stars

Very professional

Very professional , knowledgeable, and friendly.


HELEN MCCULLEY

16 October, 2021

trustpilot-stars

I'm not even sure how to pay my loan yet

Yeah, i felt really alone during signing and had to ask the notary what the right answers were for some of the signing process. I still don't even know how to pay my loan. Like can you guys give me like an online portal where I can actually pay you? No I would definitely never recommend this process to anyone.


CATHERINE P

16 October, 2021

trustpilot-stars

Kyle was very helpful.

Kyle was very helpful.


JORGE AVILA

16 October, 2021

trustpilot-stars

What an easy process.

I was amazed how easy the process was from start to finish. I highly recommend! Refinancing my home was super easy!


RAUL TRETO

16 October, 2021

trustpilot-stars

Everything was fine

Everything was fine, except for the on line documents to be filled, there was a request for a Form to be sent, that was never found and even though I brought it up to the attention of your people, nothing was done, the request eventually disappeared.


A. S.

16 October, 2021

trustpilot-stars

First time refinancers

This was our first experience with the refinance process. It was daunting and overwhelming at times. One agent in particular talked me through the obstacles so we could move forward to reach the finish line, for her I am very grateful.


KEVIN JOHNSON

16 October, 2021

trustpilot-stars

Amerisave is a great company with true…

Amerisave is a great company with true professionals, and easy to access web site. Closed on my refinance in record time!!!


ROSA MARTINEZ

16 October, 2021

trustpilot-stars

Excellent service

Excellent service


ALLEN DOUGHERTY

16 October, 2021

trustpilot-stars

Great job

Great job. Quick and efficient.


DEBORAH A

16 October, 2021

trustpilot-stars

great service

great service


SANDRA MEYERS

16 October, 2021

trustpilot-stars

I'm very satisfied,great job!

I'm very satisfied,great job!


JACQUELYN LONG

16 October, 2021

trustpilot-stars

Very pleased with how this company and…

Very pleased with how this company and agent worked with me to get this loan done. The title company was also great. I refereed my son to your company for his refi. Thank you again, Jacquelyn Long, Monttana


ROBERT WHITTON

16 October, 2021

trustpilot-stars

Excellent service by Alex Reda

Excellent service by Alex Reda. His responses to my questions were answered almost immediately. Unfortunately, the title company took an extra day to do the wire transfer. I insisted they pay the interest we lost on that one day delay. Bravo to Alex Reda on a job well done.


PENNI ESPINOSA

15 October, 2021

trustpilot-stars

Couldn’t ask for a better deal!

We had the Best Agent Bryan Beach! He was honest and helpful, everything we asked for he delivered! Would highly recommend Ameriserve for your refinance needs.


FRANCES

15 October, 2021

trustpilot-stars

The best mortgage company

The best mortgage company. Everything was done in a matter of 2 weeks. Unbelievable. Everything went out well.


RUDY GOMEZ

15 October, 2021

trustpilot-stars

Overall refinance went ok but some…

Overall refinance went ok but some communication could have been clearer or requests for info more specific; in the end, we were very glad to have worked with all AmeriSave staff and closing vendor.


SARAH

15 October, 2021

trustpilot-stars

Overall process was pretty easy and a…

Overall process was pretty easy and a very quick close once it started. After shopping around some I found that Amerisave had the best offer out there for me which sealed the deal. The team that worked with me during the process were quick to respond and timely.


CLARA DICK

15 October, 2021

trustpilot-stars

The speed at which our loan was…

The speed at which our loan was expedited not only surprised us but the realtor that we are working with to close on another property.


STANLEY MOYA

15 October, 2021

trustpilot-stars

Up front costs need to be clearly…

Up front costs need to be clearly spelled out from the beginning of the conversation. I thought I was going to pay in the neighborhood of $10k, rate buy down and closing costs, but ended up paying $16k. The rate buy-down turn out to be $1k more than what was originally discussed. I’ve been paying into my escrow account to cover homeowners insurance and property taxes which should cover current amounts due. Hopefully I will get refunds for those amounts that were charged up front.


ANGELA DISHMAN

15 October, 2021

trustpilot-stars

We struggled with getting a refinance…

We struggled with getting a refinance after having our home loan on a builders contract and we worked with three different lenders and they pulled our credit 11 times, by the time we said enough and stopped the process our credit was down over 100 points. When i contacted Amerisave they pulled our credit one time and completed the loan in under two weeks. They are very professional and their process is easy and fast. Amerisave is the only company I will recommend. We are happy happy customers.


DANIEL VALENCIA

15 October, 2021

trustpilot-stars

Pretty straightforward process

Pretty straightforward process, everything was done fast and easy. Paul and his team were great!


JG

15 October, 2021

trustpilot-stars

Very knowledgeable staff

Very knowledgeable staff that walked us through the process with excellent guidance.


ANONYMOUS

15 October, 2021

trustpilot-stars

Amerisave Review

I was pleased with the low closing costs.

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Rate of 1.75%, Annual Percentage Rate (APR) of 1.75% and $0 fees are for a 15 year fixed refinance loan available through Better Mortgage based on Good Credit Score, Single Family House, Primary Residence, in the state of FL, with an anticipated mortgage balance of $540,000, property value of $1,000,000 and an estimated monthly payment of $3,413 as of 08/16/2021. Monthly payment does not include taxes or insurance. ID: 380108943

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