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AmeriSave Mortgage: Review

  9,612 Reviews on Trustpilot

AmeriSave Mortgage Snapshot

Overall, AmeriSave is a great mortgage lender thanks to their streamlined online application process.

AmeriSave is a full-service mortgage lender which operates in 49 states and the District of Columbia. First established in Atlanta in 2002, it has funded over 220k homes with a total value of over $55 billion. AmeriSave is known for its great customer service for those looking for help with their mortgage loan.


AmeriSave Mortgage Spotlight

Best For
Those who need a simple application process

Marketplace or Direct Lender
Direct lender

Loan Types
Home Refinance, Home Purchase

Loan Features
FHA, VA, USDA, Conventional

Repayment Terms
Multiple options, including 10-30 years, 5/1, 7/1, or 10/1 ARM

Summary

AmeriSave is one of the biggest mortgage lenders in the United States. With a wide range of loan options for both purchasing and refinancing, they offer jumbo loans, conventional loans, VA, FHA, and USDA loans.

For each loan you can choose between fixed or variable rates. Plus, you choose between flexible repayment options of 10, 15, 20, 25, or 30 year mortgages. Interest rates are quite competitive, and AmeriSave has a number of calculators and tools to help you make an informed decision about your home mortgage loan.


Loan Types

AmeriSave offers borrowers a wide variety of loans for both purchase and refinance. While their menu isn’t quite as large as other major lenders, they do offer homeowners most of the common types of loans with competitive APRs.

Here’s a summary of the purchasing options:

  • Jumbo loan with amounts as high as $1.5 million
  • Conforming loans with a 20% minimum down payment
  • VA, FHA, and USDA loans with standard rates

Here are refinancing options:

  • Cash-out refinancing
  • Conventional rate-and-term refinancing


Mortgage Loan Rates & Terms

AmeriSave offers five different repayment terms including 10, 15, 20, 25, or 30 years. You can take an ARM with 5/1, 7/1, or 10/1 options. Or, you can take a fixed-rate mortgage.

One of AmeriSave’s downsides is that it doesn’t actually advertise mortgage rates. If you want to see your qualified rate, you’ll have to go through the entire pre-approval process.

Overall, AmeriSave’s interest rates are a bit higher than average. However, they do charge less on closing costs like origination, so their APRs are quite competitive.


AmeriSave Mortgage Pros

  • Easily apply and submit forms through the website
  • Wide variety of loan options
  • No Social Security Number needed to secure pre-approved rates

AmeriSave Mortgage Cons

  • You can’t get a rate without filling out a quote request
  • No access to loans above $1.5 million
  • Not available in New York State

AmeriSave Application Process

AmeriSave’s application is straightforward. You can either start the application process on their website, or you can start it on the phone or through live chat with a licensed loan originator. The best thing about AmeriSave’s service is that it also serves potential home buyers as well. This means you can apply based on what you’re looking for rather than having to find a home first during or before the application.

To start the online application process, you’ll fill out a short application form that just takes a few minutes to complete. You’ll be asked for a few details about yourself, including your identity, where you live, what type of home you’re looking to purchase or refinance, the type of property, and your social security number, among a few other things.

It’s important to note that if you’re applying online, AmeriSave will run a hard credit check before you’re pre-approved. However, you can choose to speak directly with a licensed loan originator, so they can run a soft credit check instead to determine your eligibility.

After you receive your pre-approved rate, you’ll be able to complete the remainder of the process online. AmeriSave lets you securely upload your documents to the portal. Plus, you can even e-sign the documents online to speed up the process.


Customer Support

To get a hold of AmeriSave, you can either start a live chat online or call them to speak to the licensed loan originator. AmeriSave’s toll-free call centers are available Monday to Friday between 8 AM and 5 PM EST.

You’ll be able to have your entire application and approval process done over the phone. The support staff are very kind and are trained to answer every question quickly and effectively.

Emails are a bit slower, with a 1-2 day delay in response. But, you can also find answers right on AmeriSave’s website through their informative FAQ section.


Final Thoughts on AmeriSave

So, should you use AmeriSave Mortgage to access a home mortgage loan?

Overall, AmeriSave is one of the best mortgage lenders for easy-to-follow applications. If you have all your documentation ready and you know where you’ll be buying or refinancing, then they’ll be able to help you get this done quickly.

However, if you have any doubts about your mortgage loan, it’s important to know that there’s a $500 cancellation fee some applicants have reported.

Thankfully, the loan process is fully done in-house and includes a number of loan options. AmeriSave is a great choice for anyone looking to secure a mortgage. They offer both traditional mortgages and a few government-backed loans.


FAQ

Does AmeriSave offer local expertise?

Yes. AmeriSave has over 500 mortgage experts around the United States. It has employees in every state (except for New York) so you can get local advice.

AmeriSave Customer Testimonials

Great   9,612 Reviews

trustpilot-stars

PS

23 hours ago

trustpilot-stars

Let me just tell you that I’ve been…SAVED by AmeriSAVE!

Let me just tell you that I’ve been through the wringer with other companies who made promises that kept me locked in a high interest loan. My loan specialist Jessica actually did ALL that she said she could do. She was like a NFL sports agent, fighting for me and all my needs. I got what I wanted and she made it happen in the timeframe she promised. I’m so grateful. Not a dollar came out of my pocket and I was able to get a 2.8 interest rate with barely a 700 FICO score. I received close to $30K back at closing to help me pay off other debt. I’m happy with AmeriSave because I saved money!


HANNA USNARSKI

19 October, 2021

trustpilot-stars

I have good experience working with…

I have good experience working with Hooman Sharifi. Thank you Recommend to everyone


JASON CRUMP

19 October, 2021

trustpilot-stars

I was very happy with the refinance…

I was very happy with the refinance process working with my loan officer as it was all done in a matter of weeks! Jason C.


KJFIVEFOUR

19 October, 2021

trustpilot-stars

I will admit I was leery of applying…

I will admit I was leery of applying for a mortgage loan "online". I was fortunate to have gotten Nicholas Ramirez when I applied and he was fantastic!! He was always willing to explain anything I didn't understand, he was there every step of the way to help with documents that were too large to upload and was there to the very end with helping coordinate our closing with Geoffrey. We closed in 31 working days and we just received the final closing distribution to us. It was amazing and would gladly recommend anyone wanting to refinance to call Nicholas Ramirez. Thank you Nicholas, Geoffrey and Amerisave!! Overall it was a great experience!!


PAMELA ROWE-MAZO

19 October, 2021

trustpilot-stars

Good service

Good service, quick response to my questions. Very happy with those I dealt with.


VINEET AGGARWAL

19 October, 2021

trustpilot-stars

Good deal, poor service

I went with Amerisave because they were giving me the best rate for my mortgage than any other company -- but that came with a non-financial cost. Pretty much most of their communication is auto-generated, so I was repeatedly being asked for information for my loan that I had already given, and when I inquired with a real live person, I was told to ignore it. So then I started ignoring everything, and then a real live person would call me to tell me that particular message (1 out of 100 or so) actually required a response. The entire process was so confusing and unprofessional. Even the actual disbursement of funds required my intervention. It was supposed to happen on a particular date, and when it didn't, I called in to inquire. The person basically said, "I'm not sure what happened, it was supposed to happen yesterday," and then within minutes of my call, magically the transactions started to occur. It makes me wonder what would have happened had I never called. I wouldn't say to stay away from this company (hence giving 2 stars and not 1), because you can definitely get a good deal, but you need to be prepared to work for your deal through all the hassle, confusing communication, etc.


EVELYN ZAMBRANO

19 October, 2021

trustpilot-stars

Everything was good

Everything was good


RON IN TUCSON

19 October, 2021

trustpilot-stars

Great team

Great team; helpful, responsive, and professional. Ken Crandall, Ryan Bean, and other behind the scenes, were very helpful, responsive, and professional. There were many last minute changes due to changing closing dates, and other things, and the AmeriSave team did a lot of extra work on my behalf - much appreciated! My only suggestion for improvement would be to let me know changing the down payment, and thus the loan amount, would substantially change the terms of the loan. Learning this was unwelcome hiccup, but the team worked past it swiftly and professionally. Thank you very much.


PATRICIA BERRY

19 October, 2021

trustpilot-stars

Very helpful through the whole process

Very helpful through the whole process, which took only 3 weeks.


MARK BAIER

19 October, 2021

trustpilot-stars

Way too long of a process and wanted…

Way too long of a process and wanted information that was not pertinent to loan. The opening and closing people were good, but the underwriting department needs work.


DONNA LYNCH

19 October, 2021

trustpilot-stars

Very knowledgeable and pleasant to work…

Very knowledgeable and pleasant to work with.


GREG BROWN

19 October, 2021

trustpilot-stars

Fast, easy refinance!

Quick, efficient home refinance! Great to work with!


MARILEE ISHMAEL

19 October, 2021

trustpilot-stars

Amerisave

Amerisave - I gave you a 5 star review. Although mine was a lengthy loan process,, you have two of the most awesome people on your team. Steven Polak was wonderful, as was Jemia Forzah. They are a dynamite team and individuals.


MICHAEL

19 October, 2021

trustpilot-stars

Exceptional Service

I received exceptional service from Ms. Rebecca Mathews and her team.


PRISCILLA JOHNSON

19 October, 2021

trustpilot-stars

My experience was top notch

My experience was top notch. Once the process began, it went smoothly and quickly. My loan officer Joey, and processor Nicole,both gave me updates as the refi progressed. I would recommend Amerisave to others wanting a dependable company. Thank you for a great experience. Priscilla (Penny) Johnson


DAVID KUNTZ

19 October, 2021

trustpilot-stars

what more could you want!!!

easy fast professional


MEIKA GOMES

19 October, 2021

trustpilot-stars

Our mortgage broker was very rude and…

Our mortgage broker was very rude and unprofessional. We had spoke to his manager about him as well who was also rude and arrogant.


BETH

19 October, 2021

trustpilot-stars

I want to tell you how pleased I was…

I want to tell you how pleased I was with this experience with Amerisave Mortgage. I called in talk to someone since rates had dropped so low.I was assigned to Mario Pritchett. He was a pleasure to work with.He kept me informed and up to date on where I was as far as the refinance was. Even when I was close to closing, I changed my mind and decided to pay off a Visa and get money out. He was so pleasant about it. Not upset that I changed my my mind at the last minute. I closed just over a week after I started the process with him!!. In Jan. of this year I tried to refinance. Paul Dean was the man assigned to me. It was the biggest screw up I have ever seen. The person came to close and my parer work did not match what I had been sent to review. I believe the interest rate was even different. When he said it was corrected, he even had 2 people coming on the same day at the same time to close the loan. It was a fiasco!!!I After all that mess, I told Amerisave to not call me again. When I did call, Mario said there was a no contact on my file. I told him I was calling to see about rates and it worked out great!! like I said, Mario was great to work with. I hope not to do anything about refinancing ever again, but, if I do I'll call Mario.


LINDA BURKE

19 October, 2021

trustpilot-stars

The loan application took longer than I…

The loan application took longer than I expected but it all worked out for the best.Jake and his team worked really hard to get this loan done for me.Thank You everyone for your patience and hard work.Linda Burke


DEB B FROM CS FLORIDA

19 October, 2021

trustpilot-stars

Made a single family home purchase in…

Made a single family home purchase in South Florida on 10.18.21. Very happy with the sale. Would have gave 5 stars but right before closing there was a lack of communication and a few monetary errors that took several phone calls to correct. Other than that very pleased.


CRISTINA CASSANO

19 October, 2021

trustpilot-stars

Fast transaction and very nice people…

Fast transaction and very nice people to work with.


KRYSTYNA BASARA

19 October, 2021

trustpilot-stars

Excellent and professional process

Excellent and professional process. There was no stress and everyone with Amerisave was super helpful .


MICHELLE LEWIS

19 October, 2021

trustpilot-stars

I had an wonderful experience with Amerisave

I had an wonderful experience with Amerisave when I refinance with this mortgage company. Sheldon was a top notch professional, thoughtful and was honest along the way. Closing this loan seemed effortless. I am happy we refinanced with Amerisave Mortgage.


MH

18 October, 2021

trustpilot-stars

Amerisave was communicative and honored…

Amerisave was communicative and honored a great low rate. They definitely considered my family's specific needs with respect to the mortgage. They also made sure to close on the loan within the specified rate lock period. Alleyah and Austen did a great job!


JUAN ZAMBRANA

18 October, 2021

trustpilot-stars

Excellent service

Excellent service. All very friendly and attentive to your needs. If you want a good and efficient process for the purchase of your new house, I can definitely recommend them.


JAMES MCCANDLESS

18 October, 2021

trustpilot-stars

AmeriSave was easy to work with

AmeriSave was easy to work with. Their system of uploading documents was easy and worked well. I had about 3 points of contact depending on what the question or issue was. When I had a question it was answered immediately or as soon as that person was available. The closing was held as scheduled and the funds were transferred right on time. I would highly recommend their services.


LINDSEY STATLER

18 October, 2021

trustpilot-stars

Matt was excellent

Matt was excellent. He was always available to answer all my questions and provided a great experience for me as a first time refinancer.


CUSTOMER

18 October, 2021

trustpilot-stars

Nice and easy process

Nice and easy process. very streamline and friendly and knowledgably people.


JOHN DICKSON

18 October, 2021

trustpilot-stars

Micheal Bell

Micheal Bell and everyone I dealt with at AmeriSave was great. Very knowledgeable and helpful. I would highly recommend them to anyone who wants professional and personnel service.


DILLON

18 October, 2021

trustpilot-stars

Amerisave made this a very easy and…

Amerisave made this a very easy and quick process.


FLORENCE DICRISTO

18 October, 2021

trustpilot-stars

I'm not ready to review

I'm not ready to review - I have many comments regarding my experience with AmeriSave. Actually, a Rep of yours emailed me regarding any question I had post-closing. I told her that I have comments for both pre and post-closing.


MARGARET KITE

18 October, 2021

trustpilot-stars

Overall a very good process but too…

Overall a very good process but too many emails and text messages requesting documents already sent several times.


REINALDO CARRION

18 October, 2021

trustpilot-stars

They were very fast and helpful

They were very fast and helpful. The process was swift and professional from beginning to end.


DANNY CARDOSO

18 October, 2021

trustpilot-stars

They where all great to work with i…

They where all great to work with i ended up closing right on time , i couldn’t ask for a better Team thank u to Miguel Roman and Cassandra Vickers they were professional and through We are so happy:)!!


CHARLES KOONTZ

18 October, 2021

trustpilot-stars

Everything went as planned

Everything went as planned. Able to upload all documents needed. Used my phone for everything Easy and quick


MICHELLE

18 October, 2021

trustpilot-stars

Smooth and painless process

The process was smooth and painless. There were a lot of electronic documents coming through…some needing a signature and some not…this was a bit confusing. Additionally, someone was supposed to call me back and go over the figures prior to the notary showing up for closing, but I never got the call. For these reasons, I’m giving 4 stars instead of 5. Everything else was super efficient.


EDWARD VARELA

18 October, 2021

trustpilot-stars

I really don't think they new that we…

I really don't think they new that we applied for a streamline refinance. They were still asking for my "Profit and Loss Statement". Why if my income was not needed at all to qualify. Then a few days later it was removed from my file.


DANIEL COFFMAN

18 October, 2021

trustpilot-stars

Fast

Fast, thorough, and professional. Can't believe how quickly my loan manager worked. I was kept fully informed the whole time and I couldn't be happier.


STEVE MCINTYRE

17 October, 2021

trustpilot-stars

Just a great company to be with dealing…

Just a great company to be with dealing with your loans.


JOSE PEREZ

17 October, 2021

trustpilot-stars

I can't say enough about how great they…

I can't say enough about how great they were! Would definitely recommend them for anyone trying to purchase or refinance. We refinanced our home at an amazing rate, and we closed in about a month. Thank you AmeriSave for saving us thousands of dollars!


DANIEL RISPENS

16 October, 2021

trustpilot-stars

Wonderful service

Pre approval rate lock option and great communication with what needs from customer as far as documents in order to proceed in the process


DEAN BOBLITT

16 October, 2021

trustpilot-stars

Close cost increase before signing

Close cost increase before signing. Points seem high, no explanation. After signing, hard to get a hold of the person setting up loan for questions. Left several texts and e mails. Had to call company to get a hold ofthe this person


RHONDA

16 October, 2021

trustpilot-stars

My experience with Daniel Spencer

My experience with Daniel Spencer was phenomenal and the layout of Amerisave professional process made my hybrid experience great. The process went fast and smooth. Thank you!


BART THOMPSON

16 October, 2021

trustpilot-stars

Very personalized service and great…

Very personalized service and great communication


JOHN JOHNSON

16 October, 2021

trustpilot-stars

Wonderful experience fast

Wonderful experience fast, efficient and everyone was friendly and professional. Especially Melanie, She was wonderful, explained the process and really sold me on pursuing the loan with Amerisave. I was pretty set with a different mortgage company and as I talked with her I felt very comfortable even giving my social over the phone which I would never do. Special thanks to Melanie and the AmeriSave team, it was literally 17 days to close amazing! I would highly recommend Amerisave to anyone looking to pursue a new mortgage or refinance. Thank you very much! John J


JOSE MARTINEZ

16 October, 2021

trustpilot-stars

Amerisave did a good job with my…

Amerisave did a good job with my refinance loan, I was annoyed with the redundancy of the request for loans that did not have a balance but appear on my credit report, clearly as having no balance.


JOHN PANG

16 October, 2021

trustpilot-stars

Process was very cumbersome and…

Process was very cumbersome and prolonged. Web portal was often times nonfunctional. Communication with loan officer was poor. Worst refi I have ever experienced.


ERIC SILVESTRE

16 October, 2021

trustpilot-stars

Best experience I’ve ever received…

Best experience I’ve ever received during a refi. Will never use a traditional bank again.


GEORGE KOSTA

16 October, 2021

trustpilot-stars

Everyone was great and everything went…

Everyone was great and everything went well and fast


JOSEPH

16 October, 2021

trustpilot-stars

Very quick and easy to work with

Very quick and easy to work with, Some redundancy such as asking me to explain their own checks on my credit score!

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Rate of 1.75%, Annual Percentage Rate (APR) of 1.75% and $0 fees are for a 15 year fixed refinance loan available through Better Mortgage based on Good Credit Score, Single Family House, Primary Residence, in the state of FL, with an anticipated mortgage balance of $540,000, property value of $1,000,000 and an estimated monthly payment of $3,413 as of 08/16/2021. Monthly payment does not include taxes or insurance. ID: 380108943

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