Home > Reviews >  AmeriSave Mortgage: Review

AmeriSave Mortgage: Review

  10,077 Reviews on Trustpilot

AmeriSave Mortgage Snapshot

Overall, AmeriSave is a great mortgage lender thanks to their streamlined online application process.

AmeriSave is a full-service mortgage lender which operates in 49 states and the District of Columbia. First established in Atlanta in 2002, it has funded over 220k homes with a total value of over $55 billion. AmeriSave is known for its great customer service for those looking for help with their mortgage loan.


AmeriSave Mortgage Spotlight

Best For
Those who need a simple application process

Marketplace or Direct Lender
Direct lender

Loan Types
Home Refinance, Home Purchase

Loan Features
FHA, VA, USDA, Conventional

Repayment Terms
Multiple options, including 10-30 years, 5/1, 7/1, or 10/1 ARM

Summary

AmeriSave is one of the biggest mortgage lenders in the United States. With a wide range of loan options for both purchasing and refinancing, they offer jumbo loans, conventional loans, VA, FHA, and USDA loans.

For each loan you can choose between fixed or variable rates. Plus, you choose between flexible repayment options of 10, 15, 20, 25, or 30 year mortgages. Interest rates are quite competitive, and AmeriSave has a number of calculators and tools to help you make an informed decision about your home mortgage loan.


Loan Types

AmeriSave offers borrowers a wide variety of loans for both purchase and refinance. While their menu isn’t quite as large as other major lenders, they do offer homeowners most of the common types of loans with competitive APRs.

Here’s a summary of the purchasing options:

  • Jumbo loan with amounts as high as $1.5 million
  • Conforming loans with a 20% minimum down payment
  • VA, FHA, and USDA loans with standard rates

Here are refinancing options:

  • Cash-out refinancing
  • Conventional rate-and-term refinancing


Mortgage Loan Rates & Terms

AmeriSave offers five different repayment terms including 10, 15, 20, 25, or 30 years. You can take an ARM with 5/1, 7/1, or 10/1 options. Or, you can take a fixed-rate mortgage.

One of AmeriSave’s downsides is that it doesn’t actually advertise mortgage rates. If you want to see your qualified rate, you’ll have to go through the entire pre-approval process.

Overall, AmeriSave’s interest rates are a bit higher than average. However, they do charge less on closing costs like origination, so their APRs are quite competitive.


AmeriSave Mortgage Pros

  • Easily apply and submit forms through the website
  • Wide variety of loan options
  • No Social Security Number needed to secure pre-approved rates

AmeriSave Mortgage Cons

  • You can’t get a rate without filling out a quote request
  • No access to loans above $1.5 million
  • Not available in New York State

AmeriSave Application Process

AmeriSave’s application is straightforward. You can either start the application process on their website, or you can start it on the phone or through live chat with a licensed loan originator. The best thing about AmeriSave’s service is that it also serves potential home buyers as well. This means you can apply based on what you’re looking for rather than having to find a home first during or before the application.

To start the online application process, you’ll fill out a short application form that just takes a few minutes to complete. You’ll be asked for a few details about yourself, including your identity, where you live, what type of home you’re looking to purchase or refinance, the type of property, and your social security number, among a few other things.

It’s important to note that if you’re applying online, AmeriSave will run a hard credit check before you’re pre-approved. However, you can choose to speak directly with a licensed loan originator, so they can run a soft credit check instead to determine your eligibility.

After you receive your pre-approved rate, you’ll be able to complete the remainder of the process online. AmeriSave lets you securely upload your documents to the portal. Plus, you can even e-sign the documents online to speed up the process.


Customer Support

To get a hold of AmeriSave, you can either start a live chat online or call them to speak to the licensed loan originator. AmeriSave’s toll-free call centers are available Monday to Friday between 8 AM and 5 PM EST.

You’ll be able to have your entire application and approval process done over the phone. The support staff are very kind and are trained to answer every question quickly and effectively.

Emails are a bit slower, with a 1-2 day delay in response. But, you can also find answers right on AmeriSave’s website through their informative FAQ section.


Final Thoughts on AmeriSave

So, should you use AmeriSave Mortgage to access a home mortgage loan?

Overall, AmeriSave is one of the best mortgage lenders for easy-to-follow applications. If you have all your documentation ready and you know where you’ll be buying or refinancing, then they’ll be able to help you get this done quickly.

However, if you have any doubts about your mortgage loan, it’s important to know that there’s a $500 cancellation fee some applicants have reported.

Thankfully, the loan process is fully done in-house and includes a number of loan options. AmeriSave is a great choice for anyone looking to secure a mortgage. They offer both traditional mortgages and a few government-backed loans.


FAQ

Does AmeriSave offer local expertise?

Yes. AmeriSave has over 500 mortgage experts around the United States. It has employees in every state (except for New York) so you can get local advice.

AmeriSave Customer Testimonials

Great   10,077 Reviews

trustpilot-stars

JAY SCHAPIRO

30 November, 2021

trustpilot-stars

The transaction took far to long to…

The transaction took far to long to close.


MARIA BEAUCHAMP

30 November, 2021

trustpilot-stars

Loan Originator--Supervisor--Closing Team

Loan Originator, Christopher Sims was helpful in getting the application started and moving forward; Zach Abbott was key in getting a credit card payment issue resolved-which expedited closure proceedings; and Richard Holmberg was very helpful with the closing process and overall, the whole Amerisave team worked like a olympic relay team and got this loan done in 4 weeks. Thank you to AmeriSave and these key individuals who got it done--to include the Notary, Vanessa. Happy Holidays...Blessings and Thanks!


MARTIN BABIONE

30 November, 2021

trustpilot-stars

Ana & Robert were extremely helpful and…

Ana & Robert were extremely helpful and made the refi the smoothest experience we ever had. Thanks Marty


LATONIA

30 November, 2021

trustpilot-stars

Quick and easy process!!!

Beatrice was our finance officer and helped us with the loan. She was very knowledgeable and answered our questions! The process was so quick and easy. I will refer AmeriSave to all my friends and family. I see why this company is in the top places to refinance your home so glad l went to them for my refinance of my home.


CUSTOMER

30 November, 2021

trustpilot-stars

My loan rep wasnt availble for my…

My loan rep wasnt availble for my Hybird closing. His assistant werent able to answer basic questions regarding the documents i was signing. No one at ameisave called to go through docs as i requested. It was my first online refinance experience and i needed reassurance and questions answered and after filling out application and signing, it's like my loan rep disappeared and would not take my calls or return my emails in a timely manner. It was so discouraging and i was afraid i had made a huge mistake.


RE

30 November, 2021

trustpilot-stars

Good team of people to work with

Good team of people to work with, and lone went through fast


DEBORAH L. VEIGA

30 November, 2021

trustpilot-stars

Amerisave & Jesse Baker

Amerisave & my agent, Jesse Baker, were great! He kept my up to date on everything & answered all of my questions quickly! Even when I had an issue submitting some docs to the right people, I just emailed them to Jesse and he handled it for me!! I really appreciated that! I also got a great rate(with no hidden “gotcha” fees!) & everything went smooth & fast! Easiest refi EVER!


FRANK B.

30 November, 2021

trustpilot-stars

It was a nice smooth process from start…

It was a nice smooth process from start to finish.


THOMAS HALE

30 November, 2021

trustpilot-stars

One hiccup with the downloaded document…

One hiccup with the downloaded document that was not recorded at your end after we downloaded and saved the document - closing was pushed one day to a Saturday - great recovery. The auto reminders were a little on the annoying side due to same day duplication. The rest was great.


CHARLES CHAVERS

30 November, 2021

trustpilot-stars

Did a fantastic job

Did a fantastic job. Great work


NELSON NGUY

30 November, 2021

trustpilot-stars

My refinance with AmeriSave was a…

My refinance with AmeriSave was a pleasant one. The process went smoothly and quickly. My loan originator Sidney Harris was very professional and friendly. I recommend AmeriSave to anyone who wants to apply for a loan or refinance.


SHIRLEY WILSON

30 November, 2021

trustpilot-stars

Prompt, attentive & informative staff

I knew how great the rates had been but truly hadn't planned to refinance, given a recent car purchase and reduction in income. I answered the AmeriSave call one afternoon and thought I should at least hear what they had to say. Betty Perez, my loan officer, was awesome and took the time to explain many things and answered all the questions I had. I have a rental property and a principle residence purchased by way of a VA loan that I wanted to refinance out of. Betty ran a number of scenarios for both properties and determined the best mix of buy down points that resulted in great outcomes for both properties. Seth Gooch processed my loan and informed me of all the documents they would need beforehand. Throughout the process, they were both professional, kind, attentive, and fast! They made sure I closed on both properties at the same time and I was refinanced in less than 30 days! The notary, Alicia Sanders, came the day before Thanksgiving and was also very pleasant to work with. She explained each form and left me feeling confident while we completed all the paperwork. I referred Ms. Perez to refinance my parent's home due to the excellent service I received! Great experience and great company!


FRANCISCO BENITEZ

30 November, 2021

trustpilot-stars

Been trying to get in touch with…

Been trying to get in touch with Jennifer Rice have call numerous times have left boice massage no answer will not return my calls


BRUCE

30 November, 2021

trustpilot-stars

Everything went smooth and fast

Everything went smooth and fast ! They are very helpful with the changes we needed and done them for us !


R. LARIN

29 November, 2021

trustpilot-stars

They did a great job!

They did a great job!


CARLOS FRAUSTO

29 November, 2021

trustpilot-stars

Has been most stressful and frustrating experience

I'm grateful this is FINALLY done and over with. Has been the most frustrating, stressful and irritating experience. The lack of communication after paying $500.00 up front was pathetic. Apparently, nobody talks with other departments as to what documentation is required, needed or will be asked for. Found out almost two, (2) weeks after I started this "Simple" re-fi that I needed documentation that was originally uploaded, but apparently lost. As I tried to call for answers, nobody bothered to call back. WAS asked for documentation that was beyond comprehension. An example is they asked me for a complete Living Trust documentation!!!! Trust Attorney advised me NOT to send. According to AMeriSave agent, title would be outside Trust and I agreed. At signing with Notary, Solidifi trust Co. was satisfied with pages from Trust I had Uploaded to them. If your loan officer, or whatever they're called, had checked with title Co. He would never have put me through all that stress and frustration about Trust. Sadly, not enough time or patience for expressing my dis-satisfaction. Maybe communication skills be highly required BETWEEN departments????


CHRISTINE FREEMAN

29 November, 2021

trustpilot-stars

Thank you for a positive experience and outcome

Thank you for the very positive experience and outcome.


MICHAEL BENNETT

29 November, 2021

trustpilot-stars

Refinance process was very simple and…

Refinance process was very simple and completed quickly.


MARK H.

29 November, 2021

trustpilot-stars

Job #1

All went extremely well with the process. Sent in docs on time; they responded in the same manner. The appraisal and closing, on point with no issues. Thomas Wells and Jada Alex was every professional and did their jobs well. Thanks a million.


BONNIE ADAMS

29 November, 2021

trustpilot-stars

Alex and the whole crew did an amazing…

Alex and the whole crew did an amazing job with our refinance


NEIL

29 November, 2021

trustpilot-stars

too many mistakes

closing department made too many mistakes on closing disclosure. Almost paid all my other property that's totally unrelated to my current transaction.


JERRY BROWN

29 November, 2021

trustpilot-stars

I want to thank 😊 Melissa and Rebecca…

I want to thank 😊 Melissa and Rebecca for sticking with me through the process especially Melissa for the phone calls and timely updates we made a great team, which made the process much easier 😀 you and your team are the best!! Happy Holidays to you all!! The Brown's Familly !!! Jerry


VALUED CUSTOMER

28 November, 2021

trustpilot-stars

Gurmeet

Excellent work !


GARY BRITT

28 November, 2021

trustpilot-stars

Everything was just fine little…

Everything was just fine little difficult for people that don't know computers too well but they were very helpful thank you we're happy with what we got


JUDY SMITH

28 November, 2021

trustpilot-stars

It was quick n easy Quick n Easy

It was quick n easy. Was able to skip my Dec payment which really helped out for Christmas.


LESLIE ADAMS

28 November, 2021

trustpilot-stars

It was a good job but wish we could get…

It was a good job but wish we could get everything in order fast instead of needing more ans more item as we went


LINDA ANDERSON

28 November, 2021

trustpilot-stars

We did not get the cash in hand that we…

We did not get the cash in hand that we were guaranteed in the beginning of the refinance process,


K. BELK

28 November, 2021

trustpilot-stars

AmeriSave Mortgage approved and closed in 3 weeks!

AmeriSave Mortgage approved and closed my new mortgage within 3 weeks! Very happy with the speed and efficiency of AmeriSave Mortgage.


SEAN BRUNSON

28 November, 2021

trustpilot-stars

Thank you Gabby!!!!!!

Thank you Gabby! Super awesome!


JOSEPH BIANCO

28 November, 2021

trustpilot-stars

Easy.

Easy. Saving $250/month. Thank you Samantha Phillippe, Felicia Villareal and Antonio Olivas.


EILEEN A

28 November, 2021

trustpilot-stars

Fabulous customer service

Fabulous customer service. They give great financial advice and we closed in a few weeks.


CHARLES DREACHSLIN

28 November, 2021

trustpilot-stars

Awesome service

Awesome service


RAJESH KASHYAP

28 November, 2021

trustpilot-stars

Too long and no clear communication on…

Too long and no clear communication on status. Had to constantly keep asking for status


MARY RUDDER

28 November, 2021

trustpilot-stars

Great Service!

Great Service!


GEORGIA STEVENS

27 November, 2021

trustpilot-stars

Chris and Jacqueline were great

Chris and Jacqueline were great. Automatic reminders to upload even after it was done were annoying.


TODD SCHNEIDER

27 November, 2021

trustpilot-stars

The portal still needs some work

The portal still needs some work. I find the automated messages aren't always appropriate. My loan agent did a good job as always as this was my 3rd refinance with Amerisave.


SHERON

27 November, 2021

trustpilot-stars

Very efficient service

Very efficient and saves me money on the refi.


REMEDIOS MICHAEL

27 November, 2021

trustpilot-stars

It was a vey fruitful experience…

It was a vey fruitful experience dealing with you all, direct to the point if what do I need to submit for loan application, and since it’s all electronic transaction it did not take long to get approved!in thirteen days we closed!


ANNE SANTOS

27 November, 2021

trustpilot-stars

Very easy and simple process

Very easy and simple process


PEGGY ALLISON

27 November, 2021

trustpilot-stars

I feel like your loan Officer is over…

I feel like your loan Officer is over loaded with loans due to the fact that he rarely gave me feedback about the progress of the refi process. I spoke of this before and he did call me to let me know about the progress but he left me a message, he didn't tell me anything about the progress just said to call him, I did, had to leave him a message that I was returning his call and he never called me back. Someone else called me several days later. I was in the dark, had to make a payment for October. I was very disappointed with the service.


DEBORAH BENNETT

27 November, 2021

trustpilot-stars

Best experience.

I am so pleased to say how much I appreciate the personal service I received from my team. George S. was patient, knowledgeable and efficient in getting my loan completed. From start to finish this was not the experience I expected. I'm sorry I waited so long to refinance. If I knew it was so simple I would have done it sooner! Thanks again for a painless process!!!


CAROL CORBALLY

27 November, 2021

trustpilot-stars

Original application process went…

Original application process went great. Heather Bear could not have been more helpful. As app. progressed trying to communicate with anyone became difficult. Emails were not answered, and when they were it was always the same email. Was told ttle co was the hold up. Richard Day called and said we were ready to close. Did I read my docs. Said Heather had sent them to me the day before and I signed off Then told me about paying off cc balances, not aware of this but ok. Set date with notary the next day (Sat). He then said he would follow with an email. When I checked it appeared it was the same from the day before. When closing I realized I lost the rate lock and int was increased. Title co sent me checks to send out, no acct numbers, no addresses,. Cover letter had wrong phone #, unable to contact, your cust service rep. Ashley W. was wonderful, and was able to solve prpblems. To date 11/27 escrowed ins has not been received by my ins co. Biggest problem was lack of personal communication.


CRISANTO MEMBRENO

27 November, 2021

trustpilot-stars

I am very satisfied with the process

I am very satisfied with the process, is very simple, and unique. My refinance process went very smooth.


RICHARD JACOBSON

27 November, 2021

trustpilot-stars

The nightMare mortgage loan

Do you only want to marry save as a hole except for the loan officer was a nightmare and a horrible experience and I have bought in 4 houses in my life and never had problems at every turn and every module that they come to give me when I gave them the information they asked for. Only yoav the loan officer was on target . It's amazing how one person doesn't know what the next person is doing and they everything overlaps underwriting was impossible to deal with and the appraisal company that had was the worst experience ever had in my life and they try to rip me off by charging me $1,000 to go back to the house to recheck the repairs which was ridiculous and I had to pay it because our hands were tied otherwise I would have had to wait another 2-3 weeks to do to have another appraiser come why would a marriage save deal with a company like this that allows this kind of behavior enforce the consumer money that they don't need to spend a very very horrible experience and a lot of stress and aggravation and sleepless nights like I said The only person that knew what was going on with the loan officer everyone else didn't have a clue and every minute someone else was getting the files for this loan and then you had to worry about who was on vacation who lost their job because they didn't do the right thing all kinds of aggravation the appraiser the the underwriting lot of mistakes lot of miscommunication a horrible experience indeed


JAMES SHEWELL

27 November, 2021

trustpilot-stars

It took a long time to get a refinance

It took a long time to get a refinance, What the lender should do is get a list of what is needed for the customer, so the customer could get the loan in a timely manner


KHAN

27 November, 2021

trustpilot-stars

First time home buyer

First time home buyer and what a great, hassle free experience it was. Yes, I was requested to provide a gazillion documents but everything was processed smoothly. My loan officer, Trevina Yoram, was very professional and knowledgeable and explained everything very clearly with patience.


EMILY GLICK

27 November, 2021

trustpilot-stars

This happened so fast and painlessly

This happened so fast and painlessly. I would use AmeriSave if I ever have to re-fi again,


MICKEY GONZALES

26 November, 2021

trustpilot-stars

Everything went really well and Miles F…

Everything went really well and Miles F was awesome. The only problem I had was the re-requesting of balances that took a week and hours on the phone at no fault of Amerisave.


MARIA

26 November, 2021

trustpilot-stars

Low Mortgage Payment

AmerSave mortgage help me to make the right decision of low interest refinance. I payed all my bills balances and I have a low mortgage payment. Thanks....


BRENDA KROMREY

26 November, 2021

trustpilot-stars

The amount of time it took was…

The amount of time it took was ridiculous almost 90 days, Rebecca was very nice and was unable to do anything about the time for a refi but was always pleasant.

1

2

3

4

5

Rate of 1.75%, Annual Percentage Rate (APR) of 1.75% and $0 fees are for a 15 year fixed refinance loan available through Better Mortgage based on Good Credit Score, Single Family House, Primary Residence, in the state of FL, with an anticipated mortgage balance of $540,000, property value of $1,000,000 and an estimated monthly payment of $3,413 as of 08/16/2021. Monthly payment does not include taxes or insurance. ID: 380108943

Assurance IQ, LLC (“Assurance IQ”), NMLS #1912050 (nmlsconsumeraccess.org) is a lead generator only and is not acting as a mortgage broker except in the following states: AZ, CA, CO, CT, FL, OH, OR, PA; See our current state licenses below and online here. Assurance IQ is also not acting in the capacity of a mortgage loan originator, mortgage correspondent lender or mortgage lender. Information received will be shared with one or more third parties in connection with your residential mortgage loan inquiry. The lenders determine whether you will be approved and the rate you will be offered. There is no guarantee that you will be approved for credit or that you will qualify for the advertised rates, fees or terms shown. The lenders’ credit decisions may vary based upon your loan request, your particular financial situation and other criteria determined by the lenders. All rates, fees and terms are not guaranteed and may change.

State broker licenses: Arizona - Mortgage Broker License: #1010424 4949 Pioneer Ln, Lakeside, AZ 85929. California – Licensed by the DBO under the California Residential Mortgage Lending Act #60DBO-115120. Colorado – Assurance IQ, LLC, 206-413-6771, Regulated by the Division of Real Estate, Mortgage Company Registration #1912050. Connecticut – Mortgage Broker License #MB-1912050. Florida - Mortgage Broker License #MBR3633, 920 5th Avenue, Suite 3600, Seattle, WA 98104. Ohio – RMLA Registration #RM.804628.000, Oregon – Assurance IQ, LLC, Mortgage Lending License #1912050. Pennsylvania - Mortgage Broker License #78592.

The operator of this website, Assurance IQ, LLC, is a wholly owned subsidiary of Prudential Financial, Inc.

This site is protected by reCAPTCHA and the Google  Privacy Policy and Terms of Service apply.