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AmeriSave Mortgage: Review

  10,230 Reviews on Trustpilot

AmeriSave Mortgage Snapshot

Overall, AmeriSave is a great mortgage lender thanks to their streamlined online application process.

AmeriSave is a full-service mortgage lender which operates in 49 states and the District of Columbia. First established in Atlanta in 2002, it has funded over 220k homes with a total value of over $55 billion. AmeriSave is known for its great customer service for those looking for help with their mortgage loan.


AmeriSave Mortgage Spotlight

Best For
Those who need a simple application process

Marketplace or Direct Lender
Direct lender

Loan Types
Home Refinance, Home Purchase

Loan Features
FHA, VA, USDA, Conventional

Repayment Terms
Multiple options, including 10-30 years, 5/1, 7/1, or 10/1 ARM

Summary

AmeriSave is one of the biggest mortgage lenders in the United States. With a wide range of loan options for both purchasing and refinancing, they offer jumbo loans, conventional loans, VA, FHA, and USDA loans.

For each loan you can choose between fixed or variable rates. Plus, you choose between flexible repayment options of 10, 15, 20, 25, or 30 year mortgages. Interest rates are quite competitive, and AmeriSave has a number of calculators and tools to help you make an informed decision about your home mortgage loan.


Loan Types

AmeriSave offers borrowers a wide variety of loans for both purchase and refinance. While their menu isn’t quite as large as other major lenders, they do offer homeowners most of the common types of loans with competitive APRs.

Here’s a summary of the purchasing options:

  • Jumbo loan with amounts as high as $1.5 million
  • Conforming loans with a 20% minimum down payment
  • VA, FHA, and USDA loans with standard rates

Here are refinancing options:

  • Cash-out refinancing
  • Conventional rate-and-term refinancing


Mortgage Loan Rates & Terms

AmeriSave offers five different repayment terms including 10, 15, 20, 25, or 30 years. You can take an ARM with 5/1, 7/1, or 10/1 options. Or, you can take a fixed-rate mortgage.

One of AmeriSave’s downsides is that it doesn’t actually advertise mortgage rates. If you want to see your qualified rate, you’ll have to go through the entire pre-approval process.

Overall, AmeriSave’s interest rates are a bit higher than average. However, they do charge less on closing costs like origination, so their APRs are quite competitive.


AmeriSave Mortgage Pros

  • Easily apply and submit forms through the website
  • Wide variety of loan options
  • No Social Security Number needed to secure pre-approved rates

AmeriSave Mortgage Cons

  • You can’t get a rate without filling out a quote request
  • No access to loans above $1.5 million
  • Not available in New York State

AmeriSave Application Process

AmeriSave’s application is straightforward. You can either start the application process on their website, or you can start it on the phone or through live chat with a licensed loan originator. The best thing about AmeriSave’s service is that it also serves potential home buyers as well. This means you can apply based on what you’re looking for rather than having to find a home first during or before the application.

To start the online application process, you’ll fill out a short application form that just takes a few minutes to complete. You’ll be asked for a few details about yourself, including your identity, where you live, what type of home you’re looking to purchase or refinance, the type of property, and your social security number, among a few other things.

It’s important to note that if you’re applying online, AmeriSave will run a hard credit check before you’re pre-approved. However, you can choose to speak directly with a licensed loan originator, so they can run a soft credit check instead to determine your eligibility.

After you receive your pre-approved rate, you’ll be able to complete the remainder of the process online. AmeriSave lets you securely upload your documents to the portal. Plus, you can even e-sign the documents online to speed up the process.


Customer Support

To get a hold of AmeriSave, you can either start a live chat online or call them to speak to the licensed loan originator. AmeriSave’s toll-free call centers are available Monday to Friday between 8 AM and 5 PM EST.

You’ll be able to have your entire application and approval process done over the phone. The support staff are very kind and are trained to answer every question quickly and effectively.

Emails are a bit slower, with a 1-2 day delay in response. But, you can also find answers right on AmeriSave’s website through their informative FAQ section.


Final Thoughts on AmeriSave

So, should you use AmeriSave Mortgage to access a home mortgage loan?

Overall, AmeriSave is one of the best mortgage lenders for easy-to-follow applications. If you have all your documentation ready and you know where you’ll be buying or refinancing, then they’ll be able to help you get this done quickly.

However, if you have any doubts about your mortgage loan, it’s important to know that there’s a $500 cancellation fee some applicants have reported.

Thankfully, the loan process is fully done in-house and includes a number of loan options. AmeriSave is a great choice for anyone looking to secure a mortgage. They offer both traditional mortgages and a few government-backed loans.


FAQ

Does AmeriSave offer local expertise?

Yes. AmeriSave has over 500 mortgage experts around the United States. It has employees in every state (except for New York) so you can get local advice.

AmeriSave Customer Testimonials

Great   10,230 Reviews

trustpilot-stars

ANNA

17 January, 2022

trustpilot-stars

Sean Greenberg was very helpful and…

Sean Greenberg was very helpful and helped me get the home of my dreams! Thank you so much!


DARON JOHNSON

12 January, 2022

trustpilot-stars

Thieves!

This company told me that they would not do a hard pull on my credit because the credit bureau that I deal with had already pulled my report. Then Rodney Fights also told me it would not affect my credit even if they did a hard pull for the next 45 days. But they did a hard pull and it did affect my credit score!


LORNA BANISTER

05 January, 2022

trustpilot-stars

Quick and easy refinance

Quick and easy refinance! I would definitely use AmeriSave Mortagage again.


TIM COOLING

02 January, 2022

trustpilot-stars

If your a business owner

If your a business owner, forget it. They don't know how to read more than a simple tax return. Forget it if you have a cash business or bought equip and wrote if off. And be prepaid to chase your tail before they tell you no. Need this, need that , then ask all over again. Must have gotten 50 emails from them for the same and different things. Total waste of effort.


RICHARD EVANS

02 January, 2022

trustpilot-stars

Timothy Taylor

The representative that helped me refinance my house showed some red flags from the start, which I unfortunately I ignored. For staters he made a transphobic joke when asking for my personal information (Race, Gender, etc.) The real problems came as we got into the refinance process. We talked one morning, around 8am, and he told me I could get an interest rate of under 3% (2.8% or something). I told him I needed to call my partner and confirm with her before I locked it in. I did that, and called him back an hour later. I got no answer (which was pretty common in my dealings with him). He finally called me back around 5pm. By that time the interest rate was no longer available, and the best he could do was a little over 3%. He explained that rates can change quickly, and there wasn't much he could do. I told him I didn't think that was fair since waiting was no fault of my own, outside of the 1 hour it took to call him back. He talked to his boss and they offered to cover a small portion of my closing costs. I begrudgingly accepted, which was a mistake. The difference in rate will cost me way more in the long run, than what they offered. As part of the process an amount of money was built in for outstanding escrow balance. This was a few thousand dollars. I was told that my current mortgage company would cut me a check for my current escrow amount, which would offset the amount built into the refinance. I did get a check for $400, but to my knowledge it was for a difference in the loan payoff, not escrow. I reached out to the individual at Amerisave several times after I closed on the refinance. I knew there was a chance I was misunderstanding something, or maybe there was a mistake that could be corrected. He's yet to return my emails or calls (it's been about a month). I reached out to Amerisave customer service, and they ignored my question about the escrow as well. As soon as it financially makes sense I'm moving my mortgage to another company. I regret doing business with this company, and feel that I've been taken advantage of. I don't know that they did anything illegal or even wrong, but I do know the way I was treated as a customer was far below the standards any reputable company should exhibit.


JENNY ROSAL

27 December, 2021

trustpilot-stars

Thank you for the quick and easy…

Thank you for the quick and easy process with my refinance!


JOHN ANNIS-II

27 December, 2021

trustpilot-stars

Allex & Dian did a stellar job Refinancing my 10 investment properties

Allex & Dian did a stellar job in getting all ten of my investment properties Refinanced (We closed 6 of them all in one day! .... This is very hard to do). AmeriSave was the only lender who wasn't artificially lowering my credit scores. I know this because I was subscribing to all three credit bureaus.


JOHN ANNIS-II

27 December, 2021

trustpilot-stars

Allex & Dian did a stellar job in getting my 10 investment properties refinanced

Allex & Dian did a stellar job in getting all ten of my investment properties Refinanced (We closed 6 of them all in one day! .... This is very hard to do). AmeriSave was the only lender who wasn't artificially lowering my credit scores. I know this because I was subscribing to all three credit bureaus.


GLORIA RAMIREZ

24 December, 2021

trustpilot-stars

Thank you for making a challenging experience worthwhile.

Thank you for making a challenging experience for us a very worthwhile one. We are very glad that in the process we were treated very professionally, and felt comfortable because we were kept informed through out. Thanks again.


CRAIG DONNELLY

20 December, 2021

trustpilot-stars

Great service and a great new loan.

We already had our mortgage with AmeriSave but did a refi to take advantage of a better rate and term. We were able to finally remove PMI and reduced the loan period by 5 years with a payment that is $12.00 per month less. This is a HUGE savings for us over the life of the loan. This is our last home purchase and we are very pleased with the service and the final terms of the new loan. Everything went very well and the communication was great. I have recommended AmeriSave to several friends already.


JOYJIT GHOSH

20 December, 2021

trustpilot-stars

The refinance process was a breeze

The refinance process was a breeze! Timothy Apenbrinck has been always a pleasure to work with. He is always on top of things and hase been instrumental in closing the loans timely on both occasions.


GREGORY PHILLIPS

18 December, 2021

trustpilot-stars

Very quick and professional

Very quick and professional! Laid out my options in a cost benefit analysis way that was easy to understand.


DONALD WHITE

18 December, 2021

trustpilot-stars

Refinance and Mortgage management was…

Refinance and Mortgage management was great. Was disappointed when I went to purchase a new home and they dropped the ball on getting me pre-approved, would have given them my business if they had just given me timely responses.


ORBY AND/OR GRACE MOSS

18 December, 2021

trustpilot-stars

We wanted to complete our refinance…Excellent service

We wanted to complete our refinance before the end of the year. We had a small window and Amerisave came through for us! Excellent service and communication the entire process!


DEBRA

18 December, 2021

trustpilot-stars

Was very hard

Was very hard, I think because I'm a single divorced woman, had to fine paper work from over20 years ago. Also was asked for paperwork every week instead of asking all at once.


DAVID GRAHAM

18 December, 2021

trustpilot-stars

Good Job

Everyone involved in this transition were exlet and were good at what they were doing so I say thanks to all involved


ERICH CALDERON

18 December, 2021

trustpilot-stars

Amerisave is way above their competition

Michael Cuva and Hussein were amazing!!!! Love Amerisave, they were fast, a better price than the competition, and very helpful!


ABIGAIL LEBRON

18 December, 2021

trustpilot-stars

Good service

Good service for my refinance


JOHN E.

16 December, 2021

trustpilot-stars

Our Refinance Experience

Our experience refinancing with AmeriSave was extremely quick, easy and painless. Our mortgage specialist, Tara Gale, was very helpful and always available when we had questions. I would recommend AmeriSave for anyone's mortgage needs.


DEREK VAUGHAN

16 December, 2021

trustpilot-stars

This was a tough refi

This was a tough refi, it was VA and I am self employed. two previous lenders turned down the loan but Jack Sullivan said he could do it and he did...closed and funded 2 days ago


EDMUNDO BRINGUIER

16 December, 2021

trustpilot-stars

Excellent service through the whole…

Excellent service through the whole process. We worked with Derek Zuver, he was excellent to work with, done a great job of us. We are very happy!


EDMUNDO BRINGUIER

16 December, 2021

trustpilot-stars

The process went flawless

The process went flawless, Derek Zuver was excellent to work with, always available, returned phone call on a timely manner, was very easy to talk with and went the extra mile to help in a credit issue with a fraudulent account opened in my wife name we didn't know anything about. I would definitely recommend Derek to any buyer. Great JOB!!!!


LANCE LESSLER

16 December, 2021

trustpilot-stars

My loan officer at Amerisave would not give up on me

My loan officer at Amerisave would not give up on me as many others had. He worked through some problems I had until we got a deal that could be approved. As a result, we successfully closed on a refinancing loan which has left me in a financial condition that is considerably improved. No shady debt relief for me now.


MARINELA THORN

16 December, 2021

trustpilot-stars

Quick and easy !

Quick and easy !


GERARDO ASTUDILLO

16 December, 2021

trustpilot-stars

The service was good

The service was good, but the process is tedious cause filters on the system!


STEVEN SIBLEY

15 December, 2021

trustpilot-stars

Process very convenient

The team I worked with were very communicative and let me know what was going on throughout the process. The automatic web links made it very simple to get all the documents transferred both ways. I really liked the fact that the closing could be done at our convenience and at our house.


PHILIP HAMBLIN

15 December, 2021

trustpilot-stars

Refinanced with them

Refinanced with them. Beginning to close was all good experience. The agent I worked with stayed in contact and always got back with me in a timely fashion. No complaints from me.


BRUCE ORENSTEIN

15 December, 2021

trustpilot-stars

Josh and Cinthia were very kind and…

Josh and Cinthia were very kind and professional during the qualifying process. There were times when frustration set in on the data collection effort but all was good by the time it was approved.


ALCUTT

15 December, 2021

trustpilot-stars

Dave & Mike were amazing

Dave & Mike were amazing! Always available for questions, very friendly and very knowledgeable! Website is super easy to navigate as well. Would highly recommend Amerisave!


ELLEN FENNELL-STERN

15 December, 2021

trustpilot-stars

A little tedious with documentation

A little tedious with documentation, but it's understandable. Jay Wolk was very nice and professional even when I was a little too demanding. Thanks


LASONDRA THREATT

15 December, 2021

trustpilot-stars

Simple and easy process

Simple and easy process. All paperwork requested was provided and we closed in 10 days. Yes, in under 2 weeks we had refinanced our home. Our loan officer Mark was amazing and answered every question in a timely manner. He couldn’t have made it simpler for us. I would definitely recommend AmeriSave Mortgage for any of your home needs.


NAVELLA SILLS

15 December, 2021

trustpilot-stars

Everyone was very helpful with the…

Everyone was very helpful with the process.


JOEY DESOCIO

15 December, 2021

trustpilot-stars

Forrest and Adam were great to work with

Forrest and Adam were great to work with during my refinance and closing on a home! I’ll absolutely be working with them again in the future


GEORGE DAVID FRITTS

14 December, 2021

trustpilot-stars

3 Decades Ago

Three decades ago, my wife and I purchased a home in Northwest Atlanta. We were lucky to have a loan officer who knew what he was doing. As well as the requirements for the Self Employed, (Tax returns. P&L statements etc) and lots of knowledge about the Securitization requirements of Fannie Mae and Freddie Mac, FHA and the Veterans Administration (VA) Loans and their requirements But, that was a long time ago and things had changed. Though, though that experience became the "marker" by which to measure my recent experience with Amerisave. Fast Forward to 2021. Recently, I sold my business and wanted to purchase another home in the NorthEast US as well as a second home amongst the beaches of the SouthEast. A complex scenario to say the least but further complicating the matter was my recent financial history. I.E Being Self-Employed AND being Recently Retired. I knew I would need help for this was complex and complicated. Though, I wanted to take advantage of the current rates. Thankfully, I knew someone in the business from years ago. And, they referred me to the folks at Amerisave. Specifically, Darla Castillo and her team members. They had the Right Solutions, the Most-Experience, the Best Rates and most importantly - A Great Attitude. I am happy to say Amerisave got the job Done. On time and no last-minute surprises. Whether you may be thinking about Purchasing a Second Home, Moving Up to a Larger Home, Relocating or Refinancing ... Whether you are self-employed or not .... I recommend AMERISAVE. They will handle all of your Home Mortgage needs. With Care and Professionalism. George D PS Keep their Number Handy!


BRANDON AYALA

14 December, 2021

trustpilot-stars

💯 % choose AmeriSave

💯 % choose AmeriSave ! I’d like to start off thanking Travis Pavlik the loan originator , Travis made the refi process very smooth and he quickly answered any questions or concerns or changes we had. We were able to save money and get a great rate , not to mention closed within a month. I will be looking to AmeriSave for my future mortgage needs and I highly recommended this company to family and friends. The only feedback I have is the website would have some issues when reviewing disclosures, once you opened a disclosure it automatically would say it was reviewed in full even if you didn’t read it all the way, or if you leave the browser window, IT please address that issue. Thank you again AmeriSave , look forward to doing business in the future ! Brandon Ayala


ROBERT LORG

14 December, 2021

trustpilot-stars

My refinance with Amerisave went…

My refinance with Amerisave went quickly and was very simple and easy to get done. Top notch the whole way!


ROBERT WALSH

14 December, 2021

trustpilot-stars

Everything with Austin was great

Everything with Austin was great. Two things that I did not like. 1.) The constant barrage of email reminders. 2.) The original processor had an attitude and wasn't listening to me when I spoke. The last two processors did a great job as well.


MELISSA

14 December, 2021

trustpilot-stars

I appreciate the time both John and…

I appreciate the time both John and Wanda took with me to get my loan approved.


CYNTHIA BOYD

14 December, 2021

trustpilot-stars

Everything went very smooth

Everything went very smooth. Claudia and NaToscha were very thorough and always sent quick responses to my questions and e-mails. Process went very well.


GARY

13 December, 2021

trustpilot-stars

After many moves over the last 35…

After many moves over the last 35 years, (6) mortgages, we found Amerisave to be the least organized company we have ever used. Repeated calls for copies of information we had already sent and had confirmed, etc. Overall, it was a very frustrating experience. Our loan officer, Miquel Wiggins did a good job, but otherwise - very dissapointing especially since we had used Amerisave a couple of years ago and had an excellent experience.


DEIDRE RODNEY

13 December, 2021

trustpilot-stars

Very easy and quick process

Very easy and quick process


SARA HARRIS

13 December, 2021

trustpilot-stars

Thank you, William and Kegan!

We just closed on our first home. Overall, a very positive experience. Lenders and agents were always responsive and timely. We were new to the process but William and Kegan walked us through every step of the way. We ended up closing about 30 days after our offer was accepted. Great company!


CHARLES ROBERTS

13 December, 2021

trustpilot-stars

Excellent customer service

Excellent customer service, honest and straightforward from the beginning, came through 100% with everything they said they would do. Very helpful staff throughout, from start to close. Would definitely recommend.


JUNE MACKEY

13 December, 2021

trustpilot-stars

The process was very fast

The process was very fast. and the Loan Officer Sydney was very professional and knowledgeable and follow up thru the process to make sure everything needed for received. Thank you Sydney for all of your hard work,


T'NESIA HURLEY

12 December, 2021

trustpilot-stars

Amerisave made it easy for me to apply

Amerisave made it easy for me to apply, submit documentation and follow up on needed requests. The process was overall very smooth and easy!


WILLIAM TEATE

12 December, 2021

trustpilot-stars

The refinance was easy

The refinance was easy, quick and painless. It was done in record time. I was called and emailed to provide updates on the progress. I will use Amerisave for my future finance.


DONALD KYLE

12 December, 2021

trustpilot-stars

Good experience with Amerisave

The transaction went smoothly and with lots of communication


TIM H

12 December, 2021

trustpilot-stars

Money saver

It was a pretty simple process to save me a lot of money. Mark was a good guy to work with. A few glitches along the way we were able to overcome pretty easily.


ANTHONY THOMAS

12 December, 2021

trustpilot-stars

Great experience with Britt / Best Rate by far

Great experience with Britt! He was personable, responsive, and easy to work with. Process was easy being able to upload forms to the website. Asked for fewer invasive documents than in previous bank refi. The thing I was dreading most going in was constantly chasing obscure documents but AmeriSave was very reasonable in what they asked for. Also they saved me over 1/2 a percentage point v/s other quotes that I’d received.


FREDDY BOWMAN

12 December, 2021

trustpilot-stars

A bit hectic

A bit hectic, but all was good. I thank all of you.

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Assurance IQ, LLC (“Assurance IQ”), NMLS #1912050 (nmlsconsumeraccess.org) is a lead generator. See our current state licenses below and online here. Assurance IQ is not acting in the capacity of a mortgage broker, loan originator, correspondent lender or lender. Information received will be shared with one or more third parties in connection with your residential mortgage loan inquiry. The lenders determine whether you will be approved and the rate you will be offered. There is no guarantee that you will be approved for credit or that you will qualify for the advertised rates, fees or terms shown. The lenders’ credit decisions may vary based upon your loan request, your particular financial situation and other criteria determined by the lenders. All rates, fees and terms are not guaranteed and may change.

State broker licenses: Arizona - Mortgage Broker License: #1010424 4949 Pioneer Ln, Lakeside, AZ 85929. California – Licensed by the DBO under the California Residential Mortgage Lending Act #60DBO-115120. Colorado – Assurance IQ, LLC, 206-413-6771, Regulated by the Division of Real Estate, Mortgage Company Registration #1912050. Florida - Mortgage Broker License #MBR3633, 920 5th Avenue, Suite 3600, Seattle, WA 98104. Ohio – RMLA Registration #RM.804628.000, Oregon – Assurance IQ, LLC, Mortgage Lending License #1912050. Pennsylvania - Mortgage Broker License #78592.

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