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LoanDepot: Review

  3,418 Reviews on Trustpilot

LoanDepot Snapshot

Overall, LoanDepot is a speedy mortgage lender that offers a variety of home loans including VA, FHA, and home equity loans without needing to sign up.


LoanDepot Spotlight

Best For
Comparing Different Loan Options

Marketplace or Direct Lender
Direct lender

Loan Types
Home Refinance, Home Purchase

Loan Features
Fixed or Adjustable Rate

Repayment Terms
Multiple options, depending on the loan terms

Summary

LoanDepot is a portal homebuyers can use to compare different mortgage loan offers. Without having to sign up for an account, you can access their basic mortgage information. It’s simple to input or update your information. Plus, accessing additional loan offers is easy to do on their straightforward platform. A wide number of loans are available through their search engine, including difficult to find 10 and 20-year fixed loans.


Loan Types

In its class, LoanDepot is one of the few lenders that offers home equity loans. Plus, it also offers Federal Housing Administration (FHA) loans and Veterans Affairs (VA) loans for qualified borrowers looking for assistance. LoanDepot has a reputation of being extremely quick on closing on a loan, which can be very helpful if you’re needing to get into your new home as soon as possible.


Mortgage Loan Rates & Terms

Loan terms depend on the type of term you’re looking for. Easily search for different options, from 30, 20, 15, and even 10-year fixed loans. LoanDepot also lets you search for 3/1, 5/1, 7/1, and 10/1 Adjustable-rate mortgages (ARM). Depending on the information you put in, your results can vary, but it’s possible to find both 10 and 20-year loan terms.

LoanDepot includes a variety of annual percentage rate (APR) offers. The lowest APRs are mostly reserved for the 5/1 ARM offers. Adjustable rate mortgages aren’t the most beneficial option for every home buyer. Sometimes, interest rates are considerably lower than APR by a wide margin.

For adjustable rate mortgages, there are interest rates as low as 2.25% and for fixed rate mortgages you can get interest rates as low as 3.25%.

The one downside is that only those with a credit score of 700 or higher will have access to these rates. The further you dip below 700, the higher the rates get. For instance, if your credit score hovers around 650, you’ll likely see rates around 4%.


LoanDepot Pros

  • Easily access basic mortgage information without having to sign up
  • Search for additional loan types easily due to a simple platform interface
  • Easy-to-use mortgage calculators let you crunch numbers and build a budget
  • Choose from a variety of fixed or adjustable rate mortgage loan offers

LoanDepot Cons

  • It’s not very easy to find mortgage offers without various adjustments
  • For some loan information, you’re required to enter income statements

Terms of Repayment

Your monthly payments are likely to be close to average when compared with other lenders. In the company’s Rate Quote form, you can use the large range of parameters to see numbers that are consistent among a number of other lenders.

For instance, if your credit score is 690 and you enter in a 30-year fixed mortgage for a $300K home, you’ll find monthly payments for as low as $900 per month.

LoanDepot’s site also includes a practical Mortgage Purchase Calculator that can give even more insight into what you should expect to pay each month.


LoanDepot Application Process

LoanDepot’s application process includes a few more steps than others on average. However, the entire process is also quicker than most. LoanDepot’s application process has 7 steps:

1. Fill Out a Short Questionnaire. After the questionnaire, you will be asked to be contacted with a Licensed Lending Officer.

2. Talk to a LoanDepot Licensed Lending Officer. One of LoanDepot’s 1,700 licensed lending officers will help you through a “no steering policy” which means you will get the best loan for your goals, not for their wallet.

3. Define Your Goals. Determine your budget, needs, wants, to find the home of your dreams.

4. Choose the Right Loan for You. Pick from fixed-rate to adjustable rate terms, or government loans.

5. Get Approved. Your Licensed Lending Offier will coordinated the necessary parties to make sure your laon is submitted properly for approval.

6. Submit Documents. Some documents you may need to submit include mortgage statements, paystubs, 2 years of employment history, etc.

7. Close Your Loan. When you’re approved, LoanDepot will schedule a closing appointment at a time that works best for you.


Customer Support

If you’re looking for extra help, LoanDepot lets you chedule an appointment through the website. Plus, you can also contact a customer service rep through the simple live chat option for even quicker help


Final Thoughts on LoanDepot

So, should you use LoanDepot to access a home mortgage loan?

Overall, LoanDepot offers home buyers a number of term options through an easy-to-use platform. Comparing and reviewing information is quite simple, especially since you don’t need to sign up.

The downsides are that you’re quite limited in the number of options available online, and LoanDepot can be pushy towards moving towards a phone call after you get past the loan rate estimator. If you do use the platform, one final tip is to get ready to negotiate a bit before you secure your finalized loan.


FAQ

What Will a Meeting With a LoanDepot Licensed Loan Officer Look Like?

When you talk to a licensed loan officer, you’ll be able to get all of your loan questions answered. Since everyone has different loan needs, the loan officer will be able to match you with the best possible loan and monthly payment.

They will also explain all the steps to start including locking in a low rate to closing your loan quickly (even in as little as 30 days).

Loan Depot Direct Customer Testimonials

Great   3,418 Reviews

trustpilot-stars

MARTY SPELLMAN

03 August, 2021

trustpilot-stars

DO NOT USE LoanDepot

I recently used LoanDepot for a refinance of my primary residence. The entire process was painful and required a plethora of calls and emails which were not promptly answered. The process dragged on for over 90 days with the same old story.. "We are waiting for the underwriter". Not until I threatened to cancel did the process really start. They were not truthful or just misinformed and gave me placating answers. The delay in what was promised as a 30 to 45 day transaction was a blatant lie. I even researched on the Internet and had concerns about over 75% of the reviews were extremely negative and voiced my concerns and sent over screen shots of the negative reviews. LoanDepot also came highly recommended on other channels. I WILL NEVER USE LoanDepot EVER AGAIN.


CHRISTOPHER VAN GELDER

03 August, 2021

trustpilot-stars

Morgan McDougall - 949-242-8991

Morgan and the entire LoanDepot team were great throughout the entire process! My cash out refi went smoothly and any questions I had were answered quickly. I would recommend them for sure!


SIRYSS

02 August, 2021

trustpilot-stars

It was a great experience!

It was a great experience! Very easy to work with!


CHRISTINE

01 August, 2021

trustpilot-stars

Alexander Savi- 949-380-3208

Alex was a wonderful person to work with, he gave me all the information I needed, answered all of my questions and he was there if I needed an answer on a random question. He made it easy to understand the process. I would work with him again and tell my friends and family about him. Christine C. Elliott


EDWARD RICHIEZ

31 July, 2021

trustpilot-stars

Erin is incredible

Erin is incredible. She was quick, responsive and really made feel like she was look over my best interest. I personally am keeping her direct number and cell information for any future property investment I will be doing.


CHRIS DAVIES

31 July, 2021

trustpilot-stars

Great Rate! Smooth sailing cash out refi!

Just closed on my cash out refi. Smooth sailing ! Rich Hernandez and Mia Deng were in great communication with me the whole way through. I will be using them again in the future!


SHADI AYYOUBI

30 July, 2021

trustpilot-stars

My refinance took 3 months to get done

My refinance took 3 months to get done. My CD in no way reflected the final quote I received. Extreme lack of communication and when things were communicated it was in a very lackadaisical manner. Absolute awful experience. At one point they had to reissue my credit because they set up the deed structure incorrectly. Absolutely no professionalism or accountability. I would NOT recommend using LoanDepot.


DAISY N

30 July, 2021

trustpilot-stars

LoanDepot Mortgage Companies

It would be nice if the Loan companies would share in the cost of an appraisal if that must be required, as then they might not always just automatically REQUIRE AN APPRAISAL if they were to get creative and share in the cost of that or pay half would be nice.


MONICA WELLS

30 July, 2021

trustpilot-stars

Thanh Tran 949-595-7197

Thanh Tran was a pleasure a to work with. He was very knowledgeable and helpful. He answered all my questions in a timely manner. I would definitely recommend him to anyone looking to refinance. Monica W


LS

30 July, 2021

trustpilot-stars

Draw you in, waste your time, deny the loan

If I could give zero stars I would. Loan Depot draws you in by offering lower fees, then you must pay for your appraisal, supply every bit of financial information you have, then you wait and wait and wait. Finally, after many emails trying to get information, your "representative' calls and says (and I quote) "Even though you make plenty of money, you don't qualify for the loan. Underwriting wants to see your 2021 tax return." Wait, What??? We make plenty of money but underwriting wants to see a tax return that we are not going to file for NINE MONTHS!! Oh, and by the way, we're keeping your $500. We were warned to not go with LoanDepot by other mortgage companies, but unfortunately, we did not listen. Take Heed! Stay away!!


MARIO OLIVEIRA

30 July, 2021

trustpilot-stars

I worked with Noah Dolce who in my…

I worked with Noah Dolce who in my opinion was phenomenal to deal with. Noah was very personable and honest about the entire process. He made my experience simplistic. Loan depot should be proud to have a loan officer like Noah selling their product!


DOUG REIMEL

29 July, 2021

trustpilot-stars

Loan Depot delivered the best product and service…

Loan Depot was recommended by a family member and they didn't disappoint. Superior products beat the competition hands-down. No-nonsense loan officer transparent in offer and follow-up, great portal that made the process so easy and manageable even while travelling.


MOHAMED AMER

29 July, 2021

trustpilot-stars

The assigned "Senior Account Manager"…

The assigned "Senior Account Manager" was a Disaster. I wonder whether he could read English. I would ask for clarifications/help and his responses do NOT address my inquiry and he was in Left Field most of the time. Our Loan Officer, Ms. Morgan McDougall was a God sent Angel. She is the one who made go through with Loa Depot through her efforts, help and GREAT kindness and patience. I was seriously considering canceling the request from Loan Depot and going to QuickenLoans or AmeriSave has it not been for the Guardian Angel, Ms. McDougall. She has been persevering, answering ALL the concerns and bearing with my frustration with this Senior Account Manager who has been a Disgrace.


JACK MUNN

29 July, 2021

trustpilot-stars

Karissa Sampson wa helpful in…

Karissa Sampson was very helpful in sorting through all the loan requirements and documents. I would recommend her to anyone. John Munn


LEROY BOOTH

29 July, 2021

trustpilot-stars

Five Stars plus for Sal Ochoa

My wife and I were very impressed with Sal Ochoa and the loan depot agents that assisted us in loan process. Sal was very courteous and helpful in our decision on what to borrow. The whole process was smooth, easy and fast. Thank you Sal! We are happy to give your a 5 star rating.


ABE ASFAW

28 July, 2021

trustpilot-stars

It was great experience with Nate.he…

It was great experience with Nate.he helped me a lot to get good discount and the process was so quick.


DARRYL R RUIZ

28 July, 2021

trustpilot-stars

Sabrina Bilancione 949-470-6316

I have tried to complete a refi for my current home that is on a VA loan. I was able to work with Sabrina and she was able to help with putting our new VA load together. She has so much experience in this field which made our process easier. I would work with her in the future if I need to refi again with no hesitation.


CAROL W

28 July, 2021

trustpilot-stars

THANK YOU for the GOOD service

Subject: Thanh Tran - 949-595-7197 I would highly recommend to my friends and family Loan Depot. I had the best experience - overall the transaction was smooth. I got approved and closed within a month. Yippie!!!! Both Thanh Tran and Darlene were helpful, friendly and communicated with me on the daily updates. All my questions were answered in a timely manner.


ABRAHAM

28 July, 2021

trustpilot-stars

SHOAIB AYUB – 949-575-5348

I worked with Shoaib on a refinance last year and he made the experience seamless for me and my wife. He is up front and honest and he got us a very competitive rate and was in constant communication throughout the entire process. I have referred a few friends and family over to them as well. HIGHLY recommend using Shoaib as your Loan Officer. His Direct Number is 949-575-5348


KEVIN SADEGHI ELITEBALLER

27 July, 2021

trustpilot-stars

Initially they approved and charged me…

Initially they approved and charged me for appraisal for $495, but then they denied my loan. Couldn't they first check before charging me $495 (+ 25 credit check run) ?


MARY

27 July, 2021

trustpilot-stars

Sergio Custodio-Noriega (949)-434-5474. It was an awesome experience of working...

It was a good experience of working with Sergio and Clemen, fast and very friendly, easy to communicate. Thank you so much for helping me. I highly recommend sergio and the loandepot company to my friends and family and coworkers. You are all awesome :)


JANICE TRAVIS

27 July, 2021

trustpilot-stars

Nate Ferrer if an amazing person to…

Nate Ferrer is an amazing person to work with he always calls me back and explains everything in great detail I would never want to work with anyone else


GAIL FRIEND

27 July, 2021

trustpilot-stars

Noah and Romi did a great job for us

Noah and Romi did a great job for us. We appreciated having them on our team.)


SVETLANA PFLUEGER

27 July, 2021

trustpilot-stars

Olga Kent

Olga Kent - 949-470-6567 We used Olga twice already and can’t be more happier. She is really great and easy to work with, quickly responding to all your questions, explains if you don’t understand something and very pleasant in general. We sent few friends to her and got the same feedback as ours. Highly recommend!


SHARON HOLBACK

27 July, 2021

trustpilot-stars

Alex Savi did an excellent job!

Alex Savi did an excellent job! He was extremely thorough in explaining everything to us. He understood our goals & got us a great & extremely competitive refi loan.


JOHN MAGULAS

27 July, 2021

trustpilot-stars

Having gone through this process many…

Having gone through this process many time's. This is the first time I have met someone so helpful, and particularly interested in helping the customer. Incredible service and transparency 100%


TRUST ISSUES

27 July, 2021

trustpilot-stars

POOR SERVICE

called in with a client and inquired about a refinance for an IRREVOCABLE TRUST. specifically. Theresa took the info and checked with another agent and she said yes no problem- i said are you sure about an irrevocable trust? she assured me it was ok. so we moved forward, and had another closer assigned to us. My client sent pictures of the trust documents and the underwriter continued to push it through. THEN, after charging for an appraisal, a call came in from Charles saying NO, we don't do irrevocable trusts!! and now NO ONE WILL RETURN CALLS- at the very least, they should reimburse this wasted appraisal for stringing the process along and not doing due diligence!!


MANOJ KUMAR

26 July, 2021

trustpilot-stars

I had used Loan Depot to refinance my…

I had used Loan Depot to refinance my mortgage. Sabrina Bilancione 949-470-6316 was helping me. It was a smooth experience overall. Their prices were very competitive and after submitting the initial docs, they pretty much took care of everything well. Would recommend them.


DONALD BECKERMANN

25 July, 2021

trustpilot-stars

What a great experience

What a great experience! Anthony Herrera our loanDepot Lending Officer got us approved and closed in one month. everything went well, Anthony kept us informed. Couldn't ask for a better experience.


JEFF HARKCOM

25 July, 2021

trustpilot-stars

Recently closed on a Refi/Cash Out loan…

Recently closed on a Refi/Cash Out loan with Loandepot. Per the Closing Disclosure that was signed and Notarized at closing, I was to recieve $31,346.36 cash at close but when the loan was funded I recieved $29,579.42. The Loan Officer (Ruth Ramirez) is mysteriously "no longer with the company" and her Supervisor Aurora will NOT return numerous phone calls. Her voice mail has stated she is in a meeting for the past week. Thats a long meeting. Desire Campbell is usless as well. Spoke to her 4 days ago and left numerous messages with response. I want them to honor the Disclosure I signed and was notarized at closing and give me the full $31,346.36 that was due at closing.


STEVEN/NANCY SEPE

24 July, 2021

trustpilot-stars

RICKY PACHECO 949-465-9121

There is no doubt a lot of work involved in compiling all the information that is needed but it is worth it in the end. Ricky was very informative and wiling to get as many lender credit dollars for you as needed. The rates were very good compared to other companies. I highly recommend Ricky as an agent who is available to answer all your questions.


R COSTANTEN

22 July, 2021

trustpilot-stars

Sabrina Bilancione 949-470-6316

This is my 3rd refi with LoanDepot. True to their word… lifetime guarantee. Sabrina has done 2 loans for me and she rocks. She did my refi with cash out and I didn’t even know I was doing a refi. I did think at one point I wasn’t getting the lifetime guarantee so I called her boss Brian. He explained, since I hadn’t gone the full year since my 2nd refi I wasn’t eligible for the perks of no lender fees. However, he also explained since I wasn’t, Sabrina went ahead and took some numbers off somewhere else to get me my discount. All this she did with out telling me I didn’t qualify for the no lender fees. I will always go to her as long as she is there. Brian her manager was also awesome and very helpful. Thank you team Sabrina!


SALLY WARREN

21 July, 2021

trustpilot-stars

Smooth Re-Finance

I tried this process twice with other loan companies before Loan Depot and things just did not work out and they did not go as smoothly either. The Loan Depot online process was super easy and effective and it worked awesome for me. I kept worrying that I needed to turn more stuff in, but no the process was stream lined and efficient. I felt safe and in good hands for the best loan out there for my needs. Great Job and Keep Up the Awesome work! I have recommended already and will again!


MOZANO REALTY

20 July, 2021

trustpilot-stars

Incompetent and uninformed account management team

As someone who has gone through numerous residential loans, loanDepot is absolutely the WORST of the lenders I have dealt with. The Sr. Account Manager assigned to me was utterly incompetent, ignorant and untruthful, blaming her team member for her own laziness, ignorance, and arrogance for failing to know her company's lending rules. For days after she learned from their in-house underwriter that my loan could not be approved due to a loanDirect restriction on taking out cash out of certain types of property, she simply didn't bother to contact me. She had learned this news from the underwriter literally minutes after I had gotten off the phone with her, expressing how time-sensitive this matter was and how urgent it was that I be looped in if any issues arose with my loan application, and yet she sat on the information for days until I contacted her to see what the status of my loan was. Had I not contacted her, she would have never "gotten around to it" to inform me of this rather crucial point that loanDirect would not be proceeding with my loan (and in the meantime, she gladly let me be charged hundreds of dollars for an appraisal fee that was pointless). In short, I would NEVER come anywhere near this amateur-hour lender again that clearly doesn't know what it's doing.


D. BROWN

20 July, 2021

trustpilot-stars

Erin Maddox (949-330-4759)

I wanted to recognize the hard work and especially the simplicity of my loan experience with LoanDepot. My lending officer, Erin Maddox and loan processor, Miki Desiderio made it seem so easy and smooth. They were always available and answered all of my questions. I would highly recommend using LoanDepot to anyone I know.


EMILEE S.

20 July, 2021

trustpilot-stars

Great Service!

John McLaughlin with Loan Depot provided punctual information any time a had a big or small question. He made the loan process easy to understand, and helped me get a much greater understanding of it as well. It is a lot of paperwork and steps, but he made it so understandable that there wasn't a moment I felt overwhelmed. Thank you John!


TRACY

19 July, 2021

trustpilot-stars

No bi-weekly payments

I specifically made it clear from the beginning that I wanted bi-weekly payments. I would've went with a different company had I known it wasn't an option. After "checking with the team", I was told by the rep that they were working on an enhancement that included bi-weekly payments. Well, either someone on the team doesn't know what enhancements they're working on or I was lied to in order to close the loan. Either way, I wish it was easier to switch mortgage servicing companies.


TIERNEY BATES

19 July, 2021

trustpilot-stars

NOT recommended

I attempted to work with Loan Depot 2 different occasions within 2 weeks of each other. I would not recommend Loan Depot's customer service or follow through.Neither Loan Officer showed an interest in continuing to speak to me about refinancing my house. I was ready to move forward and the first contact (Roxanne) she would not email me rates. She emailed me twice telling me she had the rates but would not tell me what the rates actually were. When I called her back to speak to her & move forward she said she was busy on the other line and she never returned my call or any emails after. I then attempted to use Loan Depot again and when I spoke to Daruis he provided rates, I was ready to move forard (even though his demeanor was short and little abrupt). I asked him to email me the rates and when he did.. he changed his story about closing costs. It went from free closing to $3,000 and every response after that was one-word answer. I contacted another company the same afternoon, they gave me the exact rate Darius originally told me about (before pulling a bait-&-switch) and I signed with them that evening, including emailing over copies of everything they requested to process. I would absolutely not recommend Loan Depot. I thought the first was a fluke but it clealy wasn't.


CAROL TELLER

18 July, 2021

trustpilot-stars

Lisa Kuchta contacted me on a refi for…

Lisa Kuchta contacted me on a refi for our home in Easton,Ct. She was personable and quite informative.I should let you know No one usually gets past a first Sentence with me on these types Of calls.However she has a way about herself that is no BS business like,yet informed,direct And careing like you are family. In no time I had at my fingertips 4 ways we could go about this Process,with all the numbers to Backup each modality.She gave Me space to think for myself,but Was there at all times for answers to questions I had. The process continued seamlessly as it related to info. We needed to provide each other and virtually painlessly and In no time,I now await a final Closing date.I could not ask for a More complete well rounded and Sense of competence in a loan Provider.I do and will highly Recommend her to others.Lisa has more then earned her way with me and Iam a women who Owned her own business in a mans world for many years. Thankyou Carol Teller


DAVID DURHAM

17 July, 2021

trustpilot-stars

Retiree Borrowing Experience with LoanDepot

Ultimately, our loan was funded at a good rate with reasonable closing costs. Our experience though included a lack of timely communication during the loan process that took twice the time that was planned. Due to the delay, a lender credit was deleted without notification, this had to be found by the borrow and was reinstated after the borrower objected. Finally, as a retiree who is living on savings and rental income, the retail income was grossly underestimated by more than half which appears to be the result of conservative underwriters and their reliance on just Tax Returns that did not reflect current conditions even after the borrower provided augmenting documentation. (This was all discussed in the initial loan application process and we were told, this would not be a problem nor cause delays in the process.)


ANONYMOUS

16 July, 2021

trustpilot-stars

Lending Officer Ryan Richards was DISRESPECTFUL

Lending Officer Ryan Richards did an excellent job of finding us a great rate and getting the refinance process started, however as we progressed with the loan process his professionalism decreased significantly and his tone was nothing short of disrespectful. I realize that I have a choice as the customer, and I will certainly choose to do no further business with this company because of Ryan's disrespect. The only reason I gave a 2 instead of 1 is because the process started easily with a great rate, and the loan processor, Greg Mueller, did an excellent job. The lending officer turned out to be disrespectful and I would not recommend getting a loan through Loan Depot, or especially using the Loan Officer Ryan Richards.


PAULETTRA OWENS

16 July, 2021

trustpilot-stars

The service was excellent

The service was excellent, in addition to the knowledge loan manager.


ROYCE A

15 July, 2021

trustpilot-stars

First Time Homebuyer

Casey Kunard always goes above and beyond to help me. I really appreciate all the help she's given me, especially outside of normal working hours. Dinner time, late at night, weekends, holidays, you name it -- she was always there to talk on the phone or respond through text. As a first time home buyer who was nervous and overwhelmed by the process, Casey made sure I was comfortable and educated in the matter. I thought that buying a home would be stressful, and I bet it is for people. Luckily, I had Casey as my loan consultant so I never had to feel like that.


MEGHAN P.

15 July, 2021

trustpilot-stars

Nightmare of incompetence, avoid like the plague

Securing a mortgage with Loan Depot has been a nightmare. We have refinanced with LD without issue, but we have missed our closing date on a new home twice due to Loan Depot. The bottom line is that the issue lies with the complete incompetence of several individuals whose job it is to process paperwork. Our closing date was even 60 days out from original offer acceptance, yet that somehow wasn’t enough time to process paperwork for Loan Depot. Additionally, getting someone on the phone has been a nightmare. No one answers their phone or replies to email. Any contact from our realtor has been largely ignored. Never again will we consider using Loan Depot. Save yourself the nightmare and go with a local lender.


TEAM MOM

14 July, 2021

trustpilot-stars

Sabrina Bilancione 949-470-6316

Honestly, the easiest loan process I've been through. Once I submitted the paperwork, LoanDepot took care of the rest.


LJ

14 July, 2021

trustpilot-stars

“Michael Naughton 949-652-4237”

I would highly recommend Loan Depot for homeowners looking to refinance. Worked with Michael and we had a pleasant experience from start to finalizing refinancing our home. He is knowledgeable working with military families, professional, patient, and took time to address our questions and concerns. We were told what to expect in the loan process and met the timeframe to fund our loan. Gabrielle provided excellent customer service in ensuring in finalizing our loan. Overall, excellent customer service. Hoping Loan Depot will continue to thrive in providing loan services to homeowners.


AL ANTEE

14 July, 2021

trustpilot-stars

This company discriminates against minorities

This company discriminates against minorities don't use them. And they steal your money very discredible take my advice don't use them.


BYRUM B.

14 July, 2021

trustpilot-stars

Sabrina Bilancione 949-470-6316 and the…

Sabrina Bilancione 949-470-6316 and the rest of her team did a great job! The whole process was quick and easy, and my new, lower rate will save me money for a long time. Thanks Sabrina, and thank you LoanDepot! We have been doing mortgages for many years, and this was the best experience we've ever had.


TLJ

14 July, 2021

trustpilot-stars

Erin Maddox 949-330-4759 - Stress Free and Timely

Erin Maddox at Loan Depot was recommended to me by a friend. During the loan process I also worked with Madison Stroman. Both were easy to work with, understand their business and communicated very well. Erin was excellent at showing me my options and their impacts short and long-term. Information was clear and accurate. Underwriting documentation requirements were reasonable and flexible when I offered more easily obtainable documents to support the required information than specifically requested. My refinance was an uneventful, stress free and timely process! Just what I needed!


ADA RUFFIN

13 July, 2021

trustpilot-stars

Ricky Pacheco (949) 465-9121

WOW! What a Blessing to have worked with Ricky Pacheco, how awesome is Ricky, he is the best! Ricky made the process seamless. Ricky was very sincere and straight forward. What a special person to have in this business. We are very pleased with LoanDepot and will recommend Ricky to anyone that is looking like we were. Also Ms. Kenyetta Peters, Senior Account Manager, "an ANGLE in disguise"!

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Rate of 1.75%, Annual Percentage Rate (APR) of 1.75% and $0 fees are for a 15 year fixed refinance loan available through Better Mortgage Corporation (NMLS#330511) based on Excellent Credit Score, Single Family Home, Primary Residence, in the state of OH, with an anticipated mortgage balance of $500,000, and property value of $850,000 as of 06/15/2021.

Assurance IQ, LLC (“Assurance IQ”), NMLS #1912050 (nmlsconsumeraccess.org) is a lead generator only and is not acting as a mortgage broker except in Florida and Colorado; see our current state licenses here. Assurance IQ is also not acting in the capacity of a mortgage loan originator, mortgage correspondent lender or mortgage lender. Information received will be shared with one or more third parties in connection with your residential mortgage loan inquiry. The lenders determine whether you will be approved and the rate you will be offered. There is no guarantee that you will be approved for credit or that you will qualify for the advertised rates, fees or terms shown. The lenders’ credit decisions may vary based upon your loan request, your particular financial situation and other criteria determined by the lenders. All rates, fees and terms are not guaranteed and may change.

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