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Credible.com: Review

  4,573 Reviews on Trustpilot

Credible Snapshot

Credible.com is a mortgage marketplace that provides personalized mortgage rates from a variety of lenders. Rather than simply posting rough estimates or teaser rates, Credible offers a straightforward digital process from browsing to funding.


Credible Spotlight

Best For
Easy-to-follow mortgage comparisons

Marketplace or Direct Lender
Marketplace

Loan Types
Home Refinance, Home Purchase

Loan Features
Straightforward digital process, fee transparency

Repayment Terms
10, 15, 20, 25, 30 year, depending on the loan terms

Summary

Credible.com is a mortgage marketplace that has been built on the success of their personal loans, student loans and student loan refinancing marketplace. On those marketplaces, they’ve funded over $1.6 billion in loans.

Credible is integrated with credit bureaus and lenders, making it a piece of cake to compare real, pre-qualified rates from across the United States without negatively impacting your credit score.


Loan Types

As a licensed mortgage broker, Credible works with 6 wholesale lenders, 4 of which are in the top 10 U.S. mortgage lenders: Quicken Loans, Caliber Home Loans, United Wholesale, and LoanDepot. Credible’s lending partners offer a large variety of products, from adjustable-rate mortgages to conforming fixed-rate mortgages, and even jumbo loans.

Since it doesn’t work with mortgage brokers, retail banks aren’t competing for business on Credible’s marketplace. However, Credible works with lenders that offer impressive rates, making them a great option for a variety of consumers.


Mortgage Loan Rates & Terms

Since Credible.com is a marketplace working with many lenders, they offer access to a huge number of loans and loan terms. Terms aren’t actually set by Credible, but by the mortgage lenders on their marketplace.

However, Credible makes it easier for consumers to scan different options, comparing loans, offering complete transparency into fees, rates, terms, and other conditions.

Lenders within Credible’s marketplace offer a number of different repayment terms: conforming fixed-rate mortgages with 10, 15, 20, 25, and 30 year terms, ARM loans with 3/1, 5/1, 7/1, and 10/1 terms, jumbo loans with 15 and 30 year terms, and 5/1, 7/1, and 10/1 jumbo ARMs for qualified borrowers.


Credible Pros

  • Easily compare a variety of fees and rates from different lenders
  • Digital application is automated
  • Complete the whole process through Credible
  • Get rates from multiple lenders in under 3 minutes
  • No credit score impact with checking pre-qualified rates

Credible Cons

  • Not a ton of information available with customer support on specific lenders
  • Only available in 41 states

Credible Application Process

Credible.com has a quick online form that takes only 3 minutes to complete. Eligible borrowers will then view a dashboard with real rates, fees, terms from a number of lenders, thanks to their integration with credit bureaus and lenders.

Once you see an option you’re interested in, Credible will then take you through the rest of the application process. They’ll ask you questions that are relevant to you and your loan.

Credible automates the documentation collection process, including pay records, bank statements, and tax documents, making the entire process almost completely paperless.


Customer Support

Credible has loan officers standing by to assist potential customers while shopping for a mortgage. They offer support by phone, email, and live chat. It’s important to note that Credible won’t always be able to answer very specific questions about individual lenders, although they will be able to provide you with most answers.


Final Thoughts on Credible

So, should you use Credible.com to access a home mortgage loan?

Overall, Credible is an impressive marketplace to find a home loan. If you’re looking for a simple solution to cross-reference a number of loans from the top mortgage lenders in the United States, then Credible is one of the best options available.

It’s the first mortgage marketplace to offer both real rates from a variety of lenders as well as the ability to bring you all the way to closing using a digital process.

While there aren’t as many lenders on Credible.com as there are on some other rate comparison sites, Credible’s ability to show you actual rates and close on loans without getting lost in a mirage of advertisements is quite impressive.

Credible is a great choice for anyone looking to make the whole process of finding a loan easy. Rather than spending hours or days checking multiple lending sites, Credible puts most of the top lenders all on one website to compare side by side.


FAQ

How much does Credible.com cost to use?

Thankfully, you don’t have to pay anything to use Credible.com’s service. Using the service is completely free of charge. Credible’s partner lenders pay Credible a fee as a referral bonus, but this fee doesn’t impact the terms of a borrower's loan or the amount you pay to the lender.

How good does my credit score have to be to secure a loan through Credible’s site?

You can quickly see if you qualify for a loan by filling out Credible’s 3 minute pre-qualification form. It’s simple, quick, and free. You’ll be able to see almost instantly whether or not your credit score is good enough to pre-qualify for a loan from our partner lenders. Plus, checking these pre-qualified rates won’t impact your credit score.

If you have a poor credit history, or simply are limited in your history, you can add a co-signer with good credit to improve your chances of being able to pre-qualify for a loan. Credible.com uses a tool to enable you to check your real rates with a variety of co-signers so you can see which co-signer will get you the best rate and terms for your loan.

Credible Customer Testimonials

Excellent   4,573 Reviews

trustpilot-stars

ELIZABETH SHEARD

13 hours ago

trustpilot-stars

Excellent service!

Excellent portal and service. Easy to use and evaluate multiple options. Great communication.


GABRIELLE BRIDGE

18 hours ago

trustpilot-stars

We love refinancing through Credible!

It’s super easy to enter in all of your information and Credible guides you through it. I was approved for refinancing and was able to successfully complete it, thanks to Credible. I would recommend Credible to my friends & family for refinancing student loans!


JOE CATARINEAU

09 May, 2021

trustpilot-stars

Easy and Effective

Had many different options available to choose from for my student loan refinance. I selected the one that was attractive to me, got the lender the requested documents and got the loan done in about a week. Great product!


MR KENNEDY

09 May, 2021

trustpilot-stars

Credible is incredibly wonderful

Credible is incredibly wonderful, easy to use, and was able to return offers that I was hoping for in order to consolidate my credit with a personal loan! Thank you!!


NANCY HARTLEY

09 May, 2021

trustpilot-stars

Credible did a great job finding me a…

Credible did a great job finding me a refinancer who would consolidate my loans to save me some money. Yaaa. Definitely try Credible, it worked for me.


HAPPY MOM

09 May, 2021

trustpilot-stars

Credible made it so easy we got a great…

Credible made it so easy we got a great rate. Thank you


EDWARD A

08 May, 2021

trustpilot-stars

Very easy application process

Very easy application process, was able to filter and decide on the best student loan refinance option for my goals. Have already recommended to friends.


ALYSSA M

08 May, 2021

trustpilot-stars

Easy refinance

It was so easy to refinance one of my student loans! Thank you for the ease of use!


JESSICA MARSHALL

07 May, 2021

trustpilot-stars

Easy and straightforward

Easy and straightforward. Loved that there were no EXTRA fees!


KENDRA KIRBY

07 May, 2021

trustpilot-stars

Credible was easy to use!

Credible was easy to use to refinance my student loans. I just filled out my information and was pretty approved within minutes with several different options for lenders for my refinance. It was stress free and I am so happy to now have a very low interest rate and feasible monthly payment for my student loans!


MELISSA PAYNE

06 May, 2021

trustpilot-stars

Happy with the service

Happy with the service. I liked how you compared all the rates for me and that they were accurate. Thanks!


MARK G KREVIS

04 May, 2021

trustpilot-stars

Saved 1.5 % by using Credible vs

Saved 1.5 % by using Credible vs. going directly through the bank, and the site is easy to use.


JCWARE46

04 May, 2021

trustpilot-stars

The best website to find the best low…

The best website to find the best low interest rate loan.


OLIVIA KELLY

03 May, 2021

trustpilot-stars

A coworker recommended this site to me…

A coworker recommended this site to me to find a lesser interest rate on my current student loan. I am very thankful that he did because my student loans interest rate was at 11.85%. With credible I got approved for a refinance loan at an interest rate of 3.64%.


RANDY G

03 May, 2021

trustpilot-stars

Credible provided an efficient…

Credible provided an efficient application process and kept me and my student informed along the way.


MARCO GOMEZ

03 May, 2021

trustpilot-stars

I consolidate my student loans using…

I consolidate my student loans using Credible and they found me a great rate and in minutes I was looking at great savings. I am saving a little over $300 dollars per month and shorted my loans 3 years.


KPAHN/ABRAHAM

02 May, 2021

trustpilot-stars

The process was really fast and easy

The process was really fast. Few questions through and we were done.


JOHN SESTOK

01 May, 2021

trustpilot-stars

Credible became my go to place for…

Credible became my go to place for loans. Starting from a zero knowledge database regarding student loans. I was able to get up to speed quickly. Make an educated decision. And remove my Grand-daughters angst with regard to her college debt with a May graduation looming. Thank you! John C. Sestok


JOSH THOMAS

28 April, 2021

trustpilot-stars

Thanks

The offer that I received was exactly what I needed to work towards my journey of financial freedom.


H. DICKENS

28 April, 2021

trustpilot-stars

Extremely pleased to accomplish a student loan refinance.

Extremely pleased to accomplish a refinance of a Parent Plus loan at a fixed rate that could not be regrettably changed. The refinance process was rather straight forward and easy to accomplish online.


DANIEL HIETALA

28 April, 2021

trustpilot-stars

I am not happy because I applied for a…

I am not happy because I applied for a citizen credit card as an incentive for a .25% rate reduction on my student loan. I was instantly approved. I asked the lady I was speaking with if this now dropped my interest, she said yes. I did not receive my interest deduction because they made an error and forgot to include it. Just sloppy and disgusting work.


STEPHANIE GROW

27 April, 2021

trustpilot-stars

Easy To Complete

The site was easy to use, without issue.


FABIO SANCHEZ

27 April, 2021

trustpilot-stars

Really easy to use in order to find a…

Really easy to use in order to find a new option for refinancing my current student loans.


HAROLD COSBY

27 April, 2021

trustpilot-stars

Working with Credible.

It was great and easy working with credible. I enjoyed the experience.


JORDAN PENRY

27 April, 2021

trustpilot-stars

Fast and Easy

It was fast and easy to find a lender to refinance with.


KYLE B

26 April, 2021

trustpilot-stars

Awesome!

Awesome Experience!


KIM LOCKHART

26 April, 2021

trustpilot-stars

Excellent recommendation and very…

Excellent recommendation and very trustworthy service this’s my second time using this tool and I’m so grateful within 7 years or less I will free from this student loan. Thank you Lord for your guidance


AD

26 April, 2021

trustpilot-stars

The service was easy to use and I found…

The service was easy to use and I found my new loan at a much better rate. I do wish there was a feature to give more pros & cons or details of each provider. I ended up having to research the providers on a different site when making my decision. But overall it was a good experience!


ALVINCE PONGOS

26 April, 2021

trustpilot-stars

In about 15 minutes or less

In about 15 minutes or less, Credible listed banks that were willing to refinance my student loans. I sorted the listings based on my criteria of low-monthy payments and low interest rates. I was able to find a bank that refinanced my loans at 4.18% fixed interest (after 0.25% auto-pay discount and an additional 0.25% loyalty discount which required me to open a bank account with the bank). What would have been hours of shopping, I was able to do in about 15 minutes, and I'm now paying less per month and less in total.


DOUG DEYO

25 April, 2021

trustpilot-stars

I had been curious about refinancing my…

I had been curious about refinancing my student loans for a while. Credible helped me find a lender with a good track record and that was easy to work with. I was able to cut my interest rate on my student loans by nearly half and will be paying off my loans in 2/3 the time it would have taken me previously. Not to mention saving nearly 30K in overall interest. Definitely worth taking a looking into how it could benefit you.


KERRI

25 April, 2021

trustpilot-stars

Refinanced Private Student Loans

Credible helped me refinance my private student loans. They showed me several different lenders with the lowest rates. I’m now saving over $800 on each payment.


ANTHONY

24 April, 2021

trustpilot-stars

Simple & Easy

Simple from beginning to end. A lot of emails over a short period of time. Nevertheless, effective and helpful in understanding each step of the process.


BRIGID

22 April, 2021

trustpilot-stars

So helpful and very professional

So helpful and very professional! Very pleased.


ROHAN DESAI

22 April, 2021

trustpilot-stars

The company is providing the worst…

The company is providing the worst rates. The best rate guarantee program is a scam. I got 1000 basis point difference ( 8 % vs 18% ) when I compared their rate and rate from outside. When I reached out to them , they said the lender is on our platform. If it is the case then why the lender/Credible did not provide me exact same rate. nd why the difference was 10% . Really bad experience overall. Go to nerdwallet, credit karma, bankrate, lightstream for better experience and rates.


DAMON SAVAGE

20 April, 2021

trustpilot-stars

Citizens Bank double dips on interest

Citizens Bank double dips on interest. Before they've paid off your loans, they begin charging interest.


HELEN

20 April, 2021

trustpilot-stars

No Clarity

No clarity as to what is going on with my loan. No comment regarding $500 Amazon gift card.


NATHAN

20 April, 2021

trustpilot-stars

Very helpful

Very helpful, great way to compare rates. Have used before and will likely use again!


DAVID ACANFORA

20 April, 2021

trustpilot-stars

Very easy process

Very easy process, great rates, reliable service !!!


JORGE ARTURO JIMENEZ

19 April, 2021

trustpilot-stars

Quick turn around time

Quick turn around time. Started saving right away.


DONNA WILSON

18 April, 2021

trustpilot-stars

Easy and quick service

Easy and quick service


ROBIN COOPER

18 April, 2021

trustpilot-stars

I did not have any problems

I did not have any problems. I had several different banks to choose from. I found a good rate to refinance my school loan. Thank you.


ANDREA MOORE

18 April, 2021

trustpilot-stars

User friendly website

User friendly website. Good information. Numerous refinancing options provided.


JAMES MITCHELL

18 April, 2021

trustpilot-stars

Fast and efficient

Fast and efficient Thankd


Y.M.P.

18 April, 2021

trustpilot-stars

Super easy to refinance

Super easy to refinance. Credible does all the work. I expected the process to be much more complex. Was happy to be wrong and very happy with results. Cut interest rate by more than half.


HOLLY ROWE

18 April, 2021

trustpilot-stars

Very efficient and helpful finding the…

Very efficient and helpful finding the best student loan rates!


JENNIFER

17 April, 2021

trustpilot-stars

They were helpful during a very…

They were helpful during a very stressful time. Professional and efficient. Highly recommend!


KIMBERLY HILLYARD

14 April, 2021

trustpilot-stars

The process to refinance and…

The process to refinance and consolidate my private student loans was easy to do. I greatly appreciate how easy it was and how credible kept me informed on the next steps.


MARIA DELUCCIA

13 April, 2021

trustpilot-stars

Easy to Navigate

Credible was great but, having to enter my personal information to see which companies would be available, and then having to fill each one out. It would be easier to be connected to the lowest rate company and I would decide if I wanted to go with that company. I felt is was too many times I had to give my information out. Although it did help me find a loan company which is good.


JOSH

12 April, 2021

trustpilot-stars

Process was so incredibly easy and…

Process was so incredibly easy and fast. I’m so glad I finally did this.


CHRISTINE BOYER

12 April, 2021

trustpilot-stars

Easy, great results of available terms

Easy, prompt, and led me to the source I used for consolidation. Much more efficient than comparing various sites separately.

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Rate of 1.75%, Annual Percentage Rate (APR) of 1.808% and $0 fees are for a 15 year fixed refinance loan available through Better Mortgage Corporation (NMLS#330511) based on Excellent Credit Score, Single Family Home, Primary Residence, in the state of CO, with an anticipated mortgage balance of $540,000, and property value of $600,000 as of 04/23/2021.

Assurance IQ, LLC (“Assurance IQ”), NMLS #1912050 (nmlsconsumeraccess.org) is a lead generator only and is not acting as a mortgage broker except in Florida and Colorado; see our current state licenses here. Assurance IQ is also not acting in the capacity of a mortgage loan originator, mortgage correspondent lender or mortgage lender. Information received will be shared with one or more third parties in connection with your residential mortgage loan inquiry. The lenders determine whether you will be approved and the rate you will be offered. There is no guarantee that you will be approved for credit or that you will qualify for the advertised rates, fees or terms shown. The lenders’ credit decisions may vary based upon your loan request, your particular financial situation and other criteria determined by the lenders. All rates, fees and terms are not guaranteed and may change.

The operator of this website, Assurance IQ, LLC, is a wholly owned subsidiary of Prudential Financial, Inc.

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