OneMain Financial: Personal Loans Review

  36,757 Reviews on Trustpilot

OneMain Financial Snapshot

OneMain Financial is the largest lending-exclusive financial institution in the United States. With approximately 1,600 branches spread throughout 44 states, the company offers affordable, safe, and transparent loans to millions of Americans.

Personal loans are often granted for debt consolidation, household bills, medical expenses, home improvements, and auto purchases.


OneMain Financial Spotlight

Best For
Those with lower credit scores who need a smaller loan

Marketplace or Direct Lender
Direct lender

Loan Types
Debt consolidation, home improvement, medical bills

Loan APR
18% to 35.99%

Repayment Terms
24 to 60 months

Summary

OneMain Financial is a direct lender who offers personal loans across 44 states. Their loans range from $1,500 to $20,000, which are quite small compared to the most popular lenders in the US. However, OneMain Financial allows borrowers between 24 and 60 months to pay off loans.

One of the main downsides of OneMain Financial personal loans are the high minimum interest rates, which start at 18%, while many other lenders start around 6% to 9%. OneMain’s maximum APR is 35.99%.


Loan Types

OneMain offers personal loans that can either be secured or unsecured, which means you can put up collateral through a secured loan like a vehicle title or a home. Other collateral options could be a boat, camper, or RV.

However, if the borrower defaults on the loan, OneMain could keep the collateral as repayment. The main benefit of a secured loan is that it’s a lot easier to qualify than a secured loan. It’s also much more likely to guarantee you a lower interest rate on your loan.

In a few states, OneMain Financial’s borrowing limits for unsecured loans are much less than $20,000. In the state of North Carolina, the unsecured loan amount is limited to $7500.


Personal Loan Rates & Terms

OneMain offers loans that range anywhere from $1,500 to $20,000. The personal loans only carry fixed annual percentage rates, or APR. The APR can range from 18% to 36.99% which can depend on your creditworthiness.

Your interest rate quote is based on multiple factors, including your income, debt, credit history, and amount of collateral (if you’re applying for a secured loan). The amount you’re requesting and your repayment terms (24 to 60 months) also impacts your interest rate.

One major benefit to using OneMain Financial is that they don’t technically disclose a minimum credit score required to be eligible for a loan. This means even if you have less than ideal credit or a limited credit history, you may still be able to qualify for a loan. If you are in this boat, you’ll most likely be required to put up some form of collateral which would offset your less than ideal credit or limited credit history.

Something different about OneMain Financial compared to other lenders is that it charges an origination fee that’s built into monthly payments. Typically speaking, an origination fee is charged upfront at a set percent.

For instance, with other lenders, if they charge an origination fee of 5% on your loan of $10,000, once your loan is approved, $9,500 will be transferred to your bank account instead of the complete $10,000.

With OneMain, let’s say you’re charged a 4% origination fee. If you secure a $10,000 loan at 18%, your monthly payments over a 60 month period would be $196.66. Instead of paying a $400 up front, it would bring your monthly total to $203.33 per month.

OneMain’s origin fees vary from state to state. It’s important to note that you won’t be penalized for paying off your loan early.


OneMain Financial Pros

  • Doesn’t require a minimum credit score
  • Great customer service
  • In-person help
  • 1,600 branches
  • Offers joint and secured loans
  • Funds loans by the next business day
  • Origination fee is built into monthly payments

OneMain Financial Cons

  • Higher rates compared to other lenders
  • Charges an origination fee
  • Smaller loans (capped at $20,000)
  • Larger loans require collateral.
  • You have to visit a branch to complete your application

OneMain Financial Application Process

In order to apply for a OneMain Financial personal loan, simply fill out the quick application online which includes the following steps:

1. Visit OneMain Financial’s website and start the online application. You’ll enter your basic personal information.

2. Submit your desired loan amount, the purpose, your net monthly income, employment information.

3. You’ll receive an instant response with more information on your loan details.This is a soft credit pull so there won't be any impact to your credit.

Once you’ve been approved for a loan and you agree to the terms, you’ll then go into a OneMain Financial branch for an in-person interview with a loan specialist. They will verify your identity and financial information before finalizing the loan. If you need to provide collateral for the loan, now is the time to bring it.

They will then perform a “hard” credit check to verify your details and it will impact your credit score. Then, the loan will be transferred to your bank the next business day.


Customer Support

OneMain Financial has some of the best customer service of any lending company in the US. Not only do they have free financial education resources online like a blog, FAQ, and more, but they also have a mobile app to manage your loan.

You can reach them by phone or email.

Plus, something that sets OneMain apart from other lenders is the fact that they have physical locations across the US. This means if you want to ask questions or inquire about a loan in-person, you can visit one of 1,600 branches across 44 states.


Final Thoughts on OneMain Financial

So, should you use OneMain Financial to access a personal loan?

Overall, OneMain Financial is one of the best lenders in the US. In fact, they’re the biggest financial institution in the US dedicated to lending exclusively.

However, OneMain Financial isn’t right for everyone.

They have high minimum interest rates on their loans. Plus, they also have some of the lowest maximum loans available for borrowers.

But, where OneMain Financial shines is their friendliness to those with less than ideal credit or little credit history.

Even though interest rates are higher and loans are smaller, they cater to those who don’t have the best credit which means higher odds of qualifying for a loan. They don’t have a minimum credit score requirement since they allow applicants to put up collateral on their loans such as their car, boat, or RV.

OneMain also offers some of the best customer support of any lending company in the US, which means you’ll likely get the help you need regardless of your situation.


FAQ

What requirements does OneMain have when applying for a loan?

Before you finalize your loan with OneMain, you’ll be asked to provide proof of the following documents:

  • Proof of residence (i.e. driver’s license, utility bill, lease)
  • Valid, government-issued ID (i.e. passport or driver’s licence)
  • Proof of income (i.e. pay stubs or tax returns)

You may be asked to provide further documentation on a case by case basis.

How will the loan be transferred to me upon approval?

You can choose to receive your loan either by:

  • Direct Deposit: The funds are transferred directly into your checking or savings account.
  • In-person: You can receive a check at your local OneMain branch.

See Disclosures

One Main Financial Customer Testimonials

Excellent   36,757 Reviews

trustpilot-stars

MICHELLE WEAVER

04 December, 2021

trustpilot-stars

Great company, great staff!

I have dealt with the One Main branch in North Platte Nebraska for several years with a couple of different loans and I feel they are truly great! Yes you might pay a higher percentage but they will get you the money you need. The staff is knowledgeable, respectful and just plain nice! I have called this company with no where else to turn during financial need and they have been there for me. I highly recommend this company and staff!!


JODI

04 December, 2021

trustpilot-stars

Communication Could Be Better

The biggest issue seem to be the lack of communication from the staff members. It took multiple calls by me to get status updates. Had to go in person because I was blind and I had to have my husband sign papers.


BRIAN C

04 December, 2021

trustpilot-stars

it was a real easy process to go threw…

it was a real easy process to go threw they did a grate job thanks


MARLON J

04 December, 2021

trustpilot-stars

I had an great experience with the…

I had an great experience with the Danville VA branch. Brett did a great job helping me answered all of my questions and explained everything clearly. Great job Brett. Hope I spelled his name correctly.


DANNY S

04 December, 2021

trustpilot-stars

The staff was very helpful...I did my…

The staff was very helpful...I did my on line and she walk me though it..The West Plains branch is the most wonderful people who go out of there way to help


MEGAN YANITY

03 December, 2021

trustpilot-stars

If you need a loan call one main they…

If you need a loan call one main they are great! 😊


NANCY HALSTON

03 December, 2021

trustpilot-stars

Ease of borrowing needed funds to tend to unexpected expenses.

Over the past few years, my husband and I have encountered several unexpected expenditures of some consequence and I went to One Main Financial in Hales Corners,WI. They treated me very well and were awesome in the entire transaction. Since then, we've moved to AZ and, of course, more unforeseen financial challenges. Again, I went to One Main Financial on Irvington in Tucson, AZ. They were all equally enthusiastic to assist us with more $$$ needs and made the process easy ... and didn't make me feel uncomfortable about having to borrow more money. I would easily and happily recommend your firm to any person who asks for a recommendation! Thank you for hiring such knowledgeable and caring people to work for you; I appreciate them all.


GAIL H

03 December, 2021

trustpilot-stars

Fast,efficient,knowledgeable and…

Fast,efficient,knowledgeable and polite!!! Thomas was great!!! The entire staff are very professional!!! I received the amount of the loan I requested, plus a little extra and I won’t have a payment until next year!!! Thanks again!!!


LORI WERTZ

03 December, 2021

trustpilot-stars

I’ve been with One Main for over 20…

I’ve been with One Main for over 20 years, they always have very friendly staff members that are very knowledgeable and have always helped me out whenever I needed some extra money. I would recommend them over any other company for a personal loan.


MONICA SEVERN

03 December, 2021

trustpilot-stars

This is a great way to get a loan fast…

This is a great way to get a loan fast and easy! The only bad thing is the interest rate is very high!


JACK

03 December, 2021

trustpilot-stars

Quick and Easy

Quick and Easy Though the rate was high, which I understand completely, that is on me, everything else was seamless. Courtney was a blast to work with. My colleague overheard and took a loan out 10 minutes later. I did receive my referral as well!


BRENDA H

03 December, 2021

trustpilot-stars

Everyone is always very nice and helpful

Everyone is always very nice and helpful


PAMELA WILSON

03 December, 2021

trustpilot-stars

OneMain Financial has honest and…

OneMain Financial has honest and professional people representing its company. They are friendly and open to giving above average customer service.


LEESA J

03 December, 2021

trustpilot-stars

Everything was explained and so simple…

Everything was explained and so simple to complete my loan. Thank you, all. Merry Christmas!


MICHAEL J

03 December, 2021

trustpilot-stars

Great Experience

I have had nothing but great experiences with OneMain. They have always been very helpful and respectful. They walk you through the entire process and never try to push something you are not interested in.


TRESA WOFFORD

03 December, 2021

trustpilot-stars

I went to ask for a loan

I went to ask for a loan. We talked over the all the plans. We chose one best for me. That same day I got the loan. They are awsome guys. I thank you


SHERICKA S

02 December, 2021

trustpilot-stars

They were very helpful and really nice…

They were very helpful and really nice at the one main in batesville.. They made the process very easy


GLORIA S

02 December, 2021

trustpilot-stars

Helped us when we needed it and…

Helped us when we needed it and Victoria was very kind and processed our request very fast--Thank you One Main and Victoria


WANDA F

02 December, 2021

trustpilot-stars

Extremely friendly and efficient !

Extremely friendly and efficient ! I honestly wish I had gone to them earlier.


VIOLA J

02 December, 2021

trustpilot-stars

It was very fast and the girl that…

It was very fast and the girl that helped me was very polite. I have used this organization for years. I trust them and they have always helped me. Im just a little concerned because they were supposed to pay my loans off and its a new month and there not paid yet.


ANNETTE LYNN WASHINGTON

02 December, 2021

trustpilot-stars

Best Customer Service from the entire…

Best Customer Service from the entire staff at the Dorrell and Deer Springs Location: Edith, Charity, Yessy, Isis and Al. They are all so helpful, patient and kind. OneMain is also a great company and really helps a lot of people and they certainly have helped myself and other loved ones and friends. Thank you OneMain and your exceptional staff. 👍😊👍


DYANNA G

02 December, 2021

trustpilot-stars

Easy to do online once my application…

Easy to do online once my application was found and processed from CA to Colorado


JACKSON/ANTWOIN C

02 December, 2021

trustpilot-stars

I had a great experience with great…

I had a great experience with great people, Good customer service, pay attention, best rates and most of all explain the best way to help your credit. Good people with good attitudes and great knowledge of their company. Thank you for your assistance


DELINTHIA M

02 December, 2021

trustpilot-stars

Thanks for the awesome service that you…

Thanks for the awesome service that you continue to provide to me. My experience with One Main Financial continues to meet my expectations.


MICHAEL M

02 December, 2021

trustpilot-stars

Kamryn @ Overland Plaza

Honestly, it was a top notch experience for us. We needed a debt consolidation loan badly. Kamryn at the overland omf, went above and beyond to get us approved, and we commend her for professionalism, and explaining details of the loan, making us most comfortable. We strongly recommend if your near overland, go see her, you’ll be glad you did.


FREDERICK GRAHAM

02 December, 2021

trustpilot-stars

Loan application process easiest I have…

Loan application process easiest I have experienced. Staff very efficient and professional.


ERNEST C

02 December, 2021

trustpilot-stars

I appreciate all of the assistance your…

I appreciate all of the assistance your team in Tallahassee has offered me over the past few years. I would like to say thank you to Jennifer, she is always professional and very helpful. Every time I find a need, Ms. Jennifer makes me feel very comfortable with her confidence and willingness to assist me. Every team member treats me with the upmost respect whenever I call or enter the location. Keep up the great work and thank you.


SHARON F

02 December, 2021

trustpilot-stars

I was so amazed how quickly Rhonda help…

I was so amazed how quickly Rhonda help me with my loan. I called on a Thursday evening the loan was approved and processed that same evening working late to take care of me.Rhonda was caring, respectful, and explain everything step by step, Thank you Rhonda!!!!!! and OneMain Financial


RONDALE WITCHER

01 December, 2021

trustpilot-stars

Super Staff!!

The staff was exceptional and efficient and fast. The whole process was handled on-line and smoothly. With approval, funding and cash in the bank in two days!


VIRGINIA S

01 December, 2021

trustpilot-stars

Easiest process

Easiest process! Knowledgeable and eager to help! Great experience!


DEBBIE JONES FALES

01 December, 2021

trustpilot-stars

We have wanted to begin paying our…

We have wanted to begin paying our mortgage after being in forebearance. We have been in contact and spoken with several people since July. We were told that they would be rewriting the loan. Although we receive their mailings at our at our current address, our loan package was sent to a previous adress in another state. We were told that it would be resent and it wasn't. Two different people promised it would be corrected and it hasn't been. We were also promised a phone comfirmation and that didn't happen. After begging for months for an avenue that would allow us to make payments, they reported that we were a year behind on our morgage payments and reported it the the credit bureau. It has ruined our credit. We tried to be a new car and couldn't because of that one hit on our credit. We wrote to the CEO and his executive staff and received no response. The only things we know to at this point to request intervention from a government agency or take legal action. We have damaged financially.


MEGAN T

01 December, 2021

trustpilot-stars

Excellent!!

Excellent!!! Timothy was awesome (knowledgeable, patient and kind). Thanks OMF!


SUSAN R

01 December, 2021

trustpilot-stars

The people at the Wauseon office are…

The people at the Wauseon office are the friendlist and most workable people i have ever dealt with


LUANN M

01 December, 2021

trustpilot-stars

Recent interaction~

Every time we have had any type of interactions with OMF Staff they have been very helpful and friendly...


ERIC STANDLEE

01 December, 2021

trustpilot-stars

They illegally checked my credit on a…

They illegally checked my credit on a fraudulent application they received from some loan lead source. As far as I'm concerned they are a fraud and a scam trying to steal people's money and credit information. The FTC should shut them down.


NATHAN S

01 December, 2021

trustpilot-stars

I had a delightful time getting a loan

I had a delightful time getting a loan. Esther helped me every step of the way and she was great. I hope to do business with her again in the future. Thank you One Main And thanks to Esther!


ANITA

01 December, 2021

trustpilot-stars

This was a great experience for me

This was a great experience for me. I called that morning and by that afternoon I had the money I needed. The Lady that helped me was amazing! Very nice and helpful. She knew her stuff. Would recommend them to anyone.


ROBIN B

01 December, 2021

trustpilot-stars

They where great

They where great


JAMES HECKARD

01 December, 2021

trustpilot-stars

Excellent Customer Service!

Excellent Customer Service!


WILLIAM S

01 December, 2021

trustpilot-stars

The staff was very courteous

The staff was very courteous, and helped me the best they can. Was looking to consolidate my credit card and do away with a couple of them. One main financial thought I could not handle the payment, so I was stuck with refinancing my loan and getting a little bit of cash money. It's very well helped during the holidays for skipping the month of payment.


THOMAS WILSON

01 December, 2021

trustpilot-stars

They won't loan me anything because I'm…

They won't loan me anything because I'm on a fixed income


LAYNE B

01 December, 2021

trustpilot-stars

Great experience

Great experience, Quick and easy with an Awesome Staff.


KEVIN C

01 December, 2021

trustpilot-stars

Loan

Got a loan and representative was very nice and kind and helpful explaining everything


GREGORY R

01 December, 2021

trustpilot-stars

Fast and friendly service as…

Fast and friendly service as always...Great staff that's always polite and helpful.


ROBIN G

01 December, 2021

trustpilot-stars

Great service at One Main

Josh is a very nice young man he has been very professional an has always helped me. Ive been doing business with this company for many yrs.through 3 name changes always good service.


MICHAEL P

01 December, 2021

trustpilot-stars

The staff at our local OneMain Fiancial…

The staff at our local OneMain Fiancial office has always been so courteous and helpful. They work quickly to get you money when you need it. I absolutely would recommend them and use them again.


MICHELLE

01 December, 2021

trustpilot-stars

Fast friendly service

Fast friendly service, gave me options and explained everything greatly, would definitely recommend One Main.


HELENA P

01 December, 2021

trustpilot-stars

Excellent service

Excellent service. Thanks


NICHOLE P

01 December, 2021

trustpilot-stars

Laurel from the Monroeville office is…

Laurel from the Monroeville office is simply the best!! So friendly and helpful every time I call her! Loan process is fast and easy!


LASARAH

01 December, 2021

trustpilot-stars

This was our first time coming here and…

This was our first time coming here and when I tell you me Rick did his thing!!! He so awesome and helpful and willing to help you along the way!! I recommend anyone that comes to onemain financial ask for mr rick!! Thanks again Mr rick for all you’ve done to help me and my family..

1

2

3

4

5